Motor Claims Lead - Hybrid, Strategic Ops & Team Growth

Placements24; Willows (CA); Hybrid; USD 61,000 - 91,000; Full time

Benefits offered by this job

Medical aid and retirement fund

Flexible hybrid work arrangement

Professional development

Job summary

Placements24 is seeking a seasoned Claims Manager to lead the Motor Vehicle Insurance division in Welkom, Free State. The role blends in-office strategic leadership with remote task flexibility, guiding a team to deliver efficient claims processing, cost containment, and superior customer service.

The ideal candidate has 8+ years in insurance with 5+ years in leadership, strong regulatory insight, and a track record of driving performance improvements in motor claims.

Qualifications

• 8+ years in insurance, with 5+ years in leadership within motor vehicle claims.
• In-depth knowledge of motor vehicle insurance products, processes and SA regulations.
• Proven ability to lead and motivate a claims team to high performance.

Responsibilities

• Lead the motor vehicle claims team with clear direction and performance management.
• Oversee end-to-end claims process from initial notification to final settlement.
• Develop strategies to optimize efficiency and reduce costs in claims handling.

Skills

Leadership

Motor claims

Regulatory knowledge

Cost control

Stakeholder mgmt

Analytics

Education

NQF 5/6 Short-Term Insurance

Tools

Claims management system

Job description

Placements24 is seeking a seasoned Claims Manager to lead the Motor Vehicle Insurance division in Welkom, Free State. The role blends in-office strategic leadership with remote task flexibility, guiding a team to deliver efficient claims processing, cost containment, and superior customer service.

The ideal candidate has 8+ years in insurance with 5+ years in leadership, strong regulatory insight, and a track record of driving performance improvements in motor claims.