Motor City Cruise - Gameday Activation Assistant

Detroit Pistons; Detroit (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Detroit Pistons is seeking a dependable Game Day Activation Assistant to help bring the home game experience to life at the arena. You will support concourse activations, sponsor elements, giveaways, retail operations, and other Business Operations initiatives throughout game nights.

You will prepare spaces before doors open, assist activations during games, and store materials afterward, ensuring a welcoming experience for fans, partners, vendors, and arena staff.

Qualifications

• Dependability and ability to work home games (nights, weekends, holidays).
• Positive attitude and willingness to help wherever needed.
• Ability to follow directions and take initiative in fast-paced settings.
• Strong attention to detail and organizational skills.
• Comfort interacting with fans and representing the team professionally.

Responsibilities

• Set up concourse areas before doors open with signage, tables, displays, sponsor elements, decorations, and promotional materials.
• Prepare and operate fan activations, interactive stations, giveaways, and other concourse experiences.
• Organize and distribute promotional items before and during games.
• Support game day retail operations, including team store setup, merchandise organization, inventory, restocking, and basic customer service.
• Keep activation and concourse areas clean, organized, stocked, and fan-ready during games.
• Provide friendly, professional assistance to fans, partners, vendors, and arena staff.
• Reset activation areas, replenish supplies, and address minor setup needs during games.
• Break down concourse elements after games and store materials properly.
• Communicate setup needs, timing, supply levels, and issues to Cruise staff.
• Perform other game day duties as assigned.

Skills

Reliability

Punctuality

Event setup

Customer service

Teamwork

Job description

Are you looking to be part of a high-performing team of go-getters who make a difference both on and off the court? Join the Detroit Pistons as we harness the power of basketball to unite our city, elevate our fans, and drive lasting community impact.

The Motor City Cruise are seeking a dependable, energetic, and detail-oriented Game Day Activation Assistant to help bring our home game experience to life. This role supports concourse activations, sponsor elements, giveaways, retail operations, and other Business Operations initiatives throughout the arena.

Working alongside Cruise staff, you will help prepare spaces before doors open, support activations during games, and break down and store materials afterward. Your work will help create an organized and welcoming experience for fans, partners, vendors, and arena staff.

What You'll Be Doing:

• Set up concourse areas before doors open, including signage, tables, displays, sponsor elements, decorations, and promotional materials.
• Help prepare and operate fan activations, interactive stations, giveaways, and other concourse experiences.
• Organize and distribute promotional items before and during games.
• Support game day retail operations, including team store setup, merchandise organization, inventory support, restocking, and basic customer service.
• Keep activation and concourse areas clean, organized, stocked, and ready for fans throughout the game.
• Provide friendly, professional assistance to fans, partners, vendors, and arena staff.
• Reset activation areas, replenish supplies, and address minor setup needs during games.
• Break down concourse elements after games and store materials properly.
• Communicate setup needs, timing, supply levels, and any issues to Cruise staff.
• Perform other game day duties as assigned.

Requirements

• Dependability, punctuality, and availability to work Motor City Cruise home games, including nights, weekends, and holidays.
• A positive attitude and willingness to help wherever needed.
• Ability to follow direction, take initiative on assigned tasks, and adapt in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Comfort interacting with fans and representing the Motor City Cruise professionally.
• Ability to lift, move, and set up event materials as needed.
• Previous experience in sports, events, promotions, hospitality, retail, or customer service preferred but not required.

We are proud to be an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. Employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

We are dedicated to ensuring equal access throughout the employment process. Reasonable accommodations will be provided to qualified individuals with disabilities to enable participation in the application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require an accommodation, please contact us to request assistance.