Motion Automation Intelligence- Operations Manager

USA MOT Motion Industries, Inc.; City of Rochester (NY); Vor Ort; USD 52.000 - 119.000; Vollzeit

Benefits dieser Stelle

Healthcare coverage

401(k)

Tuition reimbursement

Vacation

Sick time

Holiday pay

Zusammenfassung

Motion Industries, Inc. is seeking an Operations Manager to develop and oversee support services for the sales force. The role coordinates between customers, the sales team, and distribution to ensure smooth operations and accurate financial handling.

Responsibilities include training staff, processing orders, managing pricing and collections, and generating performance reports. Strong leadership and communication are essential for success in this branch-focused role.

Qualifikationen

• High school diploma or GED required.
• Five or more years of related experience preferred.
• Experience in sales support, administration, or operations advantageous.

Aufgaben

• Maintain all sales support activities at the branch.
• Train sales staff on systems and processes.
• Provide customer support including order processing and delivery updates.
• Manage pricing per policy and handle collections and accounts payable.
• Prepare reports on inquiries, trends, complaints, and service issues.
• Oversee inventory and branch stock to meet turn goals.
• May fill in for other roles within the branch.

Kenntnisse

Microsoft Office

Communication

Presentation

Industry experience

Sales experience

Financial calculations

Reports

Leadership

Multitasking

Interpersonal skills

Ausbildung

High school diploma or GED

Tools

CRM systems

Sales databases

Jobbeschreibung

Summary

The Operations Manager develops, manages, and delivers support services to our sales force. This role is responsible for the administrative services of sales. The Operations Manager acts as liaison between customers, our sales force, and distribution.

Job Duties

• Maintains all sales support activities at the branch.
• Trains sales staff on sales related systems, databases, and associated processes.
• Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections process and maintains overall responsibility for outstanding invoices.
• Responsible for all Accounts Payable activities within the branch including expense, inventory and freight invoices, and debit memos.
• Prepares reports related to customer inquiries, sales trends, customer complaints, delivery, or service problems.
• Assists customers and suppliers to resolve order problems.
• Manages inventory for Branch, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
• May fill in for other lower-level roles within the branch.
• Performs other duties as assigned.

Education & Experience

Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

Knowledge, Skills, and Abilities

• Proficient in Microsoft Office.
• Excellent communication and presentation skills to all levels of employees.
• Industry and sales experience preferred.
• Ability to perform financial calculations and generate reports.
• Demonstrated people and leadership skills with a record of achieving positive business results.
• Ability to manage multiple responsibilities and projects.
• Professional, self-motivated employee with excellent interpersonal skills.
• Exemplary work ethic and decision-making ability.

Physical Demands

May be required to be on-call on nights or weekends, depending on need.

Licenses & Certifications

• Excellent driving record preferred.
• All company vehicles are subject to continuous video monitoring.

Supervisory Responsibility

• 5-10 Direct Reports
• 0-5 Direct Reports

Budget Responsibility

Yes

Company Information

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

• Healthcare coverage
• 401(k)
• Tuition
• Reimbursement
• Vacation
• Sick
• Holiday pay

Please keep in mind that this is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. It also does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Compensation is from $51,788.80 to $118,613.15 annually

Equal Opportunity Statement

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.