Mortgage Warehouse Control & Compliance Specialist

First Horizon Bank; Germantown (TN); On-site; USD 52,000 - 75,000; Full time

Job summary

First Horizon Bank is seeking a detail-oriented professional to prepare and manage commercial loan legal documents, protecting bank assets while collaborating closely with Relationship Managers. Responsibilities include reviewing document accuracy, ensuring compliance with internal policies, and coordinating with insurance and risk teams.

You will verify data, resolve client inquiries, monitor risk areas, and support the MWL Fulfillment & Control Team under minimal supervision, ensuring accuracy

Qualifications

• Bachelor’s degree or equivalent required or demonstrated work experience.
• Prior experience with legal documents preferred.
• Excellent verbal and written communication skills.
• Excellent computer proficiency (MS Office – Word, Excel, Outlook).
• Ability to work under pressure and meet deadlines; provide exemplary customer service.

Responsibilities

• Mitigate risk within Mortgage Warehouse Lending.
• Prepare and manage commercial loan legal documents in accordance with policy and procedures to protect bank assets.
• Inspect executed documents for accuracy and compliance; resolve discrepancies; monitor receipt of documents; image executed documents.
• Ensure all requirements for client setup are completed.
• Review Fidelity and E&O insurance policies; verify coverage complies with MWL requirements; contact customers about coverage deficiencies and resolve.
• Review and reconcile MWL deposit and general ledger accounts.
• Monitor transactions; detect patterns and anomalies; document results.
• Complete audit confirmation requests with exact detail.
• Contact clients regarding out-of-compliance situations and document resolution.
• Respond to client requests for information and assistance.

Skills

Puzzle solving

Written & verbal communication

Critical thinking

Attention to detail

Organizational skills

MS Office

Teamwork

Education

Bachelor’s degree or equivalent

Experience with legal documents

MS Office proficiency

Tools

MS Office Suite

Job description

First Horizon Bank is seeking a detail-oriented professional to prepare and manage commercial loan legal documents, protecting bank assets while collaborating closely with Relationship Managers. Responsibilities include reviewing document accuracy, ensuring compliance with internal policies, and coordinating with insurance and risk teams.

You will verify data, resolve client inquiries, monitor risk areas, and support the MWL Fulfillment & Control Team under minimal supervision, ensuring accuracy