Commercial Lending & Client Services Specialist

First Horizon Bank; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

HSA with company match

Maternity and parental leave

Tuition reimbursement

401(k) with 6% match

Job summary

First Horizon Bank in Atlanta is seeking a detail-oriented professional to support Commercial Relationship Managers by processing loans and maintaining loan records. You will review and fund loans, prepare documents, and handle day-to-day client inquiries to ensure accurate and timely services.

Successful candidates will assist in disbursement, collateral checks, and cross-selling bank products, while coordinating with underwriters and loan operations to maintain ongoing loan monitoring and

Qualifications

• High school diploma or GED with 2–4 years of experience or equivalent.
• Experience supporting commercial lending and documenting loan files is preferred.

Responsibilities

• Provide Commercial Lending Support to Commercial Relationship Managers.
• Review and Fund Loans.
• Processes and administers commercial loans; records new loans, establishes files, processes payments, maintains loan records.
• Obtains credit information and ensures sufficient loan collateral.
• Calculates loan items and charges such as interest and payments.
• Assists lending officers in disbursement of funds and extension of new loans.
• Answers client inquiries on bank products and services; opens new accounts; promotes cross-selling; researches and corrects account discrepancies.
• Prepares loan documents, notices, and periodic loan reports.
• Assist with maintaining Relationship Managers portfolios – clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues.
• Be able to identify clients’ operational needs and bank products/services to meet these needs.
• Provide assistance to the bank's clients in all areas of the clients’ relationship with the bank, including loans, deposits, and other bank services.
• Authorize payment and fees of commercial client overdrafts.
• Approve and process commercial client’s withdrawals on lines of credit.
• Communicate with clients, attorney’s, insurance companies, title companies, and various other professionals.
• Assist in ordering appraisals, flood determinations, UCC’s and familiar with OFAC
• Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision
• Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents
• Work closely with Bankers, Underwriters, and loan operations to ensure satisfactory on-going monitoring of loans to clients with supervision
• Work closely with Bankers, Treasury Management, and deposit operations to ensure satisfactory on-going monitoring of depository/Treasury Management accounts/services to clients
• Process wire requests for clients.
• Assist other AAs and other departments with administrative support when needed
• Performs all other duties as assigned

Skills

Commercial Lending Support

Loan Processing

Documentation

Payment processing

Customer inquiries

Cross-selling

Education

High School Diploma or GED

Tools

LaserPro

UCCs

OFAC

Job description

First Horizon Bank in Atlanta is seeking a detail-oriented professional to support Commercial Relationship Managers by processing loans and maintaining loan records. You will review and fund loans, prepare documents, and handle day-to-day client inquiries to ensure accurate and timely services.

Successful candidates will assist in disbursement, collateral checks, and cross-selling bank products, while coordinating with underwriters and loan operations to maintain ongoing loan monitoring and