Mortgage Underwriter

Eastern Bank; Manchester (NH); Hybrid; USD 64,000 - 103,000; Full time

Job summary

Eastern Bank is seeking a Mortgage Underwriter II for a hybrid role based out of Manchester, NH or Wakefield, MA. The position requires DE or VA SAR authority and strong FHA/VA knowledge. You will review loan packages, determine eligibility, and mentor Loan Officers as needed.

The role emphasizes compliance, timely decisions, and effective communication with Sales, Processing, and Audit teams. A competitive benefits package accompanies a robust career path.

Qualifications

• High school diploma or GED or equivalent.
• Minimum of 5 years Government Underwriting or equivalent experience.
• DE approved highly preferred.
• Strong knowledge of mortgage underwriting guidelines (FHA/VA/Conventional).
• Experience with mortgage loan origination systems.

Responsibilities

• Review loan packages for compliance with policies and FHA/VA guidelines.
• Exercise loan approval authority up to corporate limits.
• Analyze and verify residential appraisals for accuracy.
• Provide guidance to Sales and Processing teams on underwriting standards.
• Respond to post-closing, insurance and audit reviews promptly.
• Support the underwriting team to meet productivity and turn-time goals.

Skills

Mortgage underwriting knowledge

Communication skills

Attention to detail

Problem solving

Time management

Education

High school diploma or GED

DE approval preferred

Tools

Underwriting software

Job description

Hiring Range: $30.94-$49.73

The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

Hybrid schedule based out of Manchester, NH or Wakefield, MA

The Mortgage Underwriter II is responsible for providing accurate and timely loan decisions based on an individual’s credit history, financial position, and strength of collateral. This role ensures compliance with all regulatory requirements and investor guidelines while mitigating risk to the organization. Individuals in the role must have attained Direct Endorsement (DE) status from HUD and/or Staff Appraisal Reviewer (SAR) authority from the VA, and have an extensive understanding of FHA, VA and conventional guidelines.

1. Loan Analysis & Compliance
   • Conduct a thorough review of complete loan packages to ensure compliance with company policies, investor requirements, and FHA/VA guidelines.
   • Maintain up-to-date knowledge of all company, investor, and correspondent programs and requirements.
2. Decision-Making & Communication
   • Exercise loan approval authority up to established corporate limits
   • Communicate underwriting decisions clearly and professionally to all relevant parties, both verbally and in writing.
3. Risk Assessment & Documentation
   • Review residential appraisals for accuracy and compliance.
   • Calculate qualifying income, including detailed analysis of tax returns and financial statements.
4. Collaboration & Support
   • Provide guidance and interpretation to Sales and Processing teams on underwriting standards and specific loan files.
   • Offer training and coaching to Loan Officers as needed to ensure adherence to underwriting guidelines.
5. Post-Closing & Audit Response
   • Respond promptly to post-closing, insurance and audit reviews, ensuring timely resolution of any issues.
6. Productivity & Team Contribution
   • Support the underwriting team in achieving productivity goals while meeting individual turn times for new loans and condition reviews.
   • Assume additional duties as assigned, cross

PROBLEM SOLVING & DECISION MAKING

The mortgage underwriter II is responsible for independently reviewing loan applications to determine eligibility in accordance with the bank’s lending policies and applicable secondary market/investor guidelines. This role exercises sound judgment in analyzing complex financial documentation, resolving discrepancies, and ensuring compliance with regulatory and investor standards.

Education and Experience

• High school diploma or GED or equivalent combination of training and experience
• Minimum of 5 years Government Underwriting or equivalent experience
• DE approved highly preferred.

Skills/Knowledge

• Strong knowledge of mortgage underwriting principles; FHLMC/FNMA/FHA/RD and VA Guidelines; and investor requirements.
• Proficiency in analyzing complex financial documents, including tax returns and business financial statements.
• Ability to interpret and review residential appraisals accurately.
• Excellent communication skills for clear messaging of ideas and decisions.
• High attention to detail and strong organizational skills to manage multiple priorities.
• Problem-solving mindset with the ability to make sound credit decisions under pressure.
• Experience with mortgage loan origination systems and underwriting software.
• Strong time management skills to meet strict deadlines and productivity goals.
• Commitment to compliance and risk management best practices.