Mortgage Support Specialist II- Project Review

City National Bank; Phoenix (AZ); On-site; USD 33,062 - 50,971; Full time

Benefits offered by this job

Healthcare coverage

401(k) matching

Tuition reimbursement

Career development resources

Paid time off

Diversity and inclusion programs

Job summary

City National Bank is seeking a Mortgage Support Specialist II in the Phoenix area to handle TRID disclosures and ensure complete mortgage files before underwriting. Responsibilities include generating loan estimates and disclosures, reviewing fees and documentation, and ensuring compliance within timelines.

The role requires a high school diploma and at least two years of recent mortgage and administrative experience, with strong attention to detail and proficiency in Microsoft Office and loan

Qualifications

• H.S. Diploma is required.
• Minimum 2 years of mortgage experience.
• Minimum 2 years of administrative/office clerk experience.

Responsibilities

• Generate initial/revised loan estimates and closing disclosures within required timelines.
• Retrieve and analyze fees for accuracy.
• Review change of circumstance requests for validity and impact.
• Issue disclosures timely as required by TRID.
• Run automated compliance testing and clear alerts as applicable.
• Review files submitted by originators to ensure all credit, income, and asset documentation is complete.
• Perform other duties as assigned by management.

Skills

Attention to detail

Problem solving

Written and verbal communication

Organizational skills

MS Office

Loan Origination systems

Education

High School Diploma

Tools

Loan Origination systems

Microsoft Office

Job description

MORTGAGE SUPPORT SPECIALIST II

WHAT IS THE OPPORTUNITY?

The Mortgage Support Specialist II is responsible for disclosing all initial and re-disclosures in accordance with TRID. The Mortgage Support Specialist II is also responsible for ensuring files are complete with all applicable documentation required for a decision to be rendered prior to underwriting.

WHAT WILL YOU DO?

• Generates initial/revised loan estimates and closing disclosures accurately within required timelines.
• Retrieval and analysis of fees for accuracy.
• Review change of circumstance requests and determine validity as well as whether or not re
• Timely issuance of all disclosures as required by TRID.
• Run automated compliance testing and clear alerts as applicable.
• Review files submitted by originators to ensure all credit, income, and asset documentation is complete.
• Other duties as/or assigned by management.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

• H.S. Diploma
• Minimum 2 years of recent mortgage experience.
• Minimum 2 years of administrative/office clerk experience.

Additional Qualifications

• Ability to identify and resolve problems in a timely manner.
• Strong attention to detail and accuracy.
• Ability to maintain high levels of performance, especially in stressful situations.
• Excellent written and verbal skills.
• Excellent organizational skills.
• Proficient PC skills, including Microsoft Office and Loan Origination systems.

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $24.46 - $36.69 per hour. Exact compensation may vary based on skills, experience, and location.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.