Mortgage Specialist

Dollar Bank; Pittsburgh (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Job summary

Dollar Bank is actively seeking a Mortgage Specialist to review correspondent lending loans for accuracy and saleability, ensuring courteous customer service and precise preparation in the origination system for underwriting approval.

The role emphasizes compliance, HMDA data, and proactive communication with correspondents and underwriting to ensure smooth processing in a fast-paced banking environment.

Qualifications

• High School Diploma/GED required.
• Minimum 1 year of experience in mortgage loan processing by a financial institution, mortgage company or mortgage broker.
• Experience with processing mortgage applications for purchase and refinance; familiarity with Fannie Mae documentation and DU.
• Excellent oral and written communication skills.
• Ability to manage multiple tasks in a high paced environment.
• Proficiency with POS loan origination systems and Microsoft Office.

Responsibilities

• Review all information provided by the Correspondent for accuracy and completeness and make corrections as needed in the loan origination system.
• Monitor loan for compliance.
• Complete all HMDA data.
• Communicate professionally with all parties involved in the mortgage transaction.
• Coordinate with the Correspondent and underwriters to resolve conditions and finalize the loan.

Skills

Communication skills

Multitasking

Customer service

Education

High School Diploma/GED

Tools

POS loan origination system

Microsoft Office

Job description

Join a team that views banking as more than transactions—it is about people, relationships, and community impact. Mortgage Specialists review correspondent lending loans accurately and efficiently to ensure they are saleable in the secondary market. They deliver courteous customer service and prepare each loan in the origination system for underwriting approval.

QUALIFICATIONS:

• High School Diploma/GED required.
• Minimum 1 year of experience in mortgage loan processing by a financial institution, mortgage company or mortgage broker.

Experience should include, but not be limited to, processing mortgage applications for purchase and refinance transactions; reviewing documentation required by Fannie Mae and Fannie Mae Desktop Underwriter; communicating with the Correspondent and other parties related to real estate transactions to complete the application process.

• Excellent oral and written communication skills.
• Ability to manage multiple tasks in a high paced environment.
• Software knowledge including; Point of sale loan origination system, Microsoft Office.

PRINCIPAL ACTIVITIES / OBJECTIVES:

• Review all information provided by the Correspondent for accuracy and completeness and make corrections as needed in the loan origination system.
• Monitor loan for compliance.
• Complete all HMDA required data.
• Communicate in a professional and friendly manner to all parties involved in the mortgage transaction.
• Contact Correspondent for any information needed including conditions required by underwriting.All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptionsNOTE:Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.