Mortgage Specialist

AppleOne Employment Services; Charleston (SC); On-site; USD 45,000 - 55,000; Full time

Job summary

AppleOne Employment Services in Charleston, SC is seeking an experienced Mortgage Specialist to guide borrowers from application through closing, assessing needs and recommending solutions.

You'll collaborate with processors and underwriters, educate clients on products and documentation, and maintain compliant, long-term borrower relationships that drive referrals.

Qualifications

• 2–5 years of experience in mortgage lending or a related mortgage role.
• Associate degree or higher required.
• Strong knowledge of the residential mortgage lending process.

Responsibilities

• Guide qualified borrowers through the mortgage process from application through approval and closing.
• Meet with prospective borrowers to understand their financial background, homeownership goals, and lending needs.
• Educate customers on mortgage products, interest rates, regulations, required documentation, and application steps.
• Collect, review, and verify financial documentation while working closely with processors and underwriters.
• Proactively resolve issues that could delay the loan process and keep applicants informed.
• Build lasting customer relationships, develop referral opportunities, and maintain compliance with banking policies.

Skills

Mortgage lending knowledge

Communication

Customer service

Relationship management

Attention to detail

Education

Associate degree or higher

Job description

Job Summary

A growing financial institution in the Charleston, SC area is seeking an experienced Mortgage Specialist for a direct hire opportunity. This role is ideal for a mortgage lending professional who understands the residential mortgage process and enjoys helping borrowers navigate important financial decisions with confidence.

The Mortgage Specialist will guide customers from application through closing, recommend mortgage solutions based on individual needs, and build long-term relationships that support continued growth and referrals. This is a strong opportunity for someone who values a stable banking environment, collaborative internal partners, supportive leadership, and a professional team culture focused on service, compliance, and customer success.

Key Responsibilities

• Guide qualified borrowers through the mortgage process from application through approval and closing.
• Meet with prospective borrowers to understand their financial background, homeownership goals, and lending needs.
• Educate customers on mortgage products, interest rates, regulations, required documentation, and application steps.
• Collect, review, and verify financial documentation while working closely with processors and underwriters.
• Proactively resolve issues that could delay the loan process and keep applicants informed throughout each stage.
• Build lasting customer relationships, develop referral opportunities, and maintain compliance with banking policies and regulations.

Compensation and Benefits

• Salary range: $45,000 to $55,000 per year.
• Employment type: Direct hire.
• Location: Charleston, SC.

Required Qualifications and Skills

• Guide borrowers through residential mortgage applications, approvals, and closings.
• Evaluate customer financial information and recommend appropriate mortgage lending solutions.
• Coordinate with loan processors, underwriters, and internal banking partners to meet documentation and closing deadlines.
• Maintain compliance with banking policies.
• 2 to 5 years of experience in mortgage lending or a closely related mortgage role.
• Associate degree or higher required.
• Strong knowledge of the residential mortgage lending process.
• Ability to review financial documentation and make sound lending recommendations.
• Excellent communication, customer service, and relationship-management skills.
• Strong attention to detail, follow-through, and ability to manage multiple applications and deadlines.
• Professional judgment, integrity, and discretion when handling sensitive financial information.
• Ability to work collaboratively with processors, underwriters, and other banking partners.
• Commitment to completing required compliance training and reporting suspected policy or regulatory violations.

Preferred Qualifications

• Experience as a Mortgage Loan Officer, Mortgage Specialist, or residential mortgage lender.
• Experience building referral relationships and maintaining long-term borrower connections.
• Strong understanding of mortgage products, interest rates, and customer education best practices.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.