Mortgage Loan Officer

AppleOne Employment Services; Charleston (SC); On-site; USD 40,000 - 50,000; Full time

Job summary

AppleOne Employment Services in Charleston, SC is seeking a Mortgage Loan Officer to help borrowers navigate home financing, assess financial backgrounds, and match clients with suitable mortgage products. You will work with processors and underwriters to ensure complete applications, timely documentation, and a positive customer experience from consultation to decision.

Direct hire role with a professional, customer-focused environment, offering opportunities to build a strong local referral

Qualifications

• Guide qualified borrowers through the mortgage application and origination process.
• Coordinate loan documentation, processing timelines, and issue resolution with internal lending teams.
• Maintain compliance with credit policy, BSA, CIP, and OFAC procedures.
• 2 or 4 year college degree required.
• At least 2 years of work experience in the mortgage lending industry required.
• Strong communication, organization, follow-up, and problem-solving skills.

Responsibilities

• Meet with prospective borrowers to evaluate financial background, homeownership goals, and mortgage needs.
• Educate customers on mortgage products, interest rates, lending rules, regulations, and the application process.
• Collect, review, and verify required financial documentation to ensure mortgage applications are complete and accurate.
• Collaborate with loan processors, underwriters, and internal teams to meet loan processing deadlines and resolve delays.
• Maintain consistent communication with applicants throughout the mortgage process, including updates, questions, approvals, and denials.
• Open new loans and conduct transactions in accordance with credit policy, BSA, CIP, and OFAC requirements.

Skills

Mortgage lending

Customer relationship

Regulatory compliance

Communication

Documentation

Education

2 or 4 year college degree

Job description

Job Summary

We are seeking a Mortgage Loan Officer for a direct hire opportunity in Charleston, SC. This role is ideal for a mortgage lending professional who enjoys helping borrowers navigate the home financing process, build trusted customer relationships, and match clients with mortgage products that support their financial goals.

The Mortgage Loan Officer will work closely with borrowers, loan processors, underwriters, and internal banking teams to ensure accurate applications, timely documentation, and a positive customer experience from initial consultation through decision. This opportunity offers a professional, customer-focused environment with supportive leadership, collaborative teamwork, and the ability to build a strong referral network in the Charleston market.

Key Responsibilities

• Meet with prospective borrowers to evaluate financial background, homeownership goals, and mortgage needs.
• Educate customers on mortgage products, interest rates, lending rules, regulations, and the application process.
• Collect, review, and verify required financial documentation to ensure mortgage applications are complete and accurate.
• Collaborate with loan processors, underwriters, and internal teams to meet loan processing deadlines and resolve delays.
• Maintain consistent communication with applicants throughout the mortgage process, including updates, questions, approvals, and denials.
• Open new loans and conduct transactions in accordance with credit policy, BSA, CIP, and OFAC requirements.

Compensation and Benefits

• Salary Range: $40,000 to $50,000 per year + compensation
• Job Type: Direct Hire.

Required Qualifications and Skills

• Guide qualified borrowers through the mortgage application and loan origination process.
• Recommend mortgage solutions based on customer financial profiles, goals, and lending requirements.
• Coordinate loan documentation, processing timelines, and issue resolution with internal lending teams.
• Maintain compliance with credit policy, BSA, CIP, and OFAC procedures.
• 2 or 4 year college degree required.
• At least 2 years of work experience in the mortgage lending industry required.
• Strong knowledge of mortgage lending processes, loan documentation, interest rates, and regulatory requirements.
• Ability to build customer trust, develop referral relationships, and deliver a positive borrower experience.
• Strong communication, organization, follow-up, and problem-solving skills.
• Ability to complete assigned BSA and OFAC training by required deadlines.
• Commitment to promptly reporting known or suspected policy or legal violations to the appropriate bank officer.

Preferred Qualifications

• 3 to 5 years of mortgage loan officer, loan originator, or mortgage lending experience.
• Experience working collaboratively with loan processors and underwriters.
• Established referral network or strong relationship-building ability in the local real estate, banking, or mortgage market.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.