Mortgage Servicing Summer Internship – On-site in Pontiac

United Shore Financial Services LLC; Pontiac (MI); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Paid training

Career development

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with employer match

Mortgage discount

Fitness center membership

In-house wellness services

On-site cafeteria

Job summary

United Wholesale Mortgage is offering a 12-week internship in Pontiac, MI, focusing on mortgage servicing. You will join the Servicing team to support Customer Care after loan closing and learn the ins and outs of loan servicing in a collaborative, fast-paced environment.

You will shadow senior leaders, have access to networking opportunities, and work 40 hours per week on-site from May 17 to August 6, gaining hands-on experience in borrower inquiries, payment processing, documentation, and

Qualifications

• Graduating with a bachelor’s degree in 2027 or 2028 (current junior/senior status).
• Ability to work Monday through Friday, 40-hours a week, fully on-site in Pontiac, MI from May 17th - August 6th.
• Openness to learning, willingness to be coached, and ability to be flexible in a changing industry.
• Ability to thrive in a team environment.
• Strong work ethic.

Responsibilities

• Assist with borrower inquiries and payment processing through multiple channels (phone, secure messaging, online portal).
• Support the Customer Care team in resolving client service needs with clear explanations and positive communication.
• Help manage loan account information and documentation in servicing systems.
• Learn about escrow management, PMI tracking, and loan account maintenance.
• Contribute to maintaining professional standards in all client interactions.
• Support the team with administrative tasks related to loan servicing operations.

Skills

Teamwork

Communication

Problem solving

Customer service

Attention to detail

Education

Bachelor's degree

Job description

United Wholesale Mortgage is offering a 12-week internship in Pontiac, MI, focusing on mortgage servicing. You will join the Servicing team to support Customer Care after loan closing and learn the ins and outs of loan servicing in a collaborative, fast-paced environment.

You will shadow senior leaders, have access to networking opportunities, and work 40 hours per week on-site from May 17 to August 6, gaining hands-on experience in borrower inquiries, payment processing, documentation, and