Mortgage Sales Consultant – Inbound & Outbound

Towne Mortgage Company; Troy (MI); A distancia; USD 55.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Flexible work life

Comprehensive benefits

Descripción de la vacante

Towne Mortgage Company in Troy, MI is seeking a Mortgage Consultant to focus on retention of servicing portfolio and to generate loan volume from inbound and outbound leads. Under supervision of Consumer Direct Sales Manager, you will train and coach staff and help develop strategies to hit sales goals.

The role requires an active NMLS license, strong communication, and ability to manage multiple loans while complying with company policies.

Formación

• Must hold an active NMLS license.
• Minimum 1 year of phone sales in mortgage refinance/purchase.
• Excellent communication and presentation skills.
• Ability to manage multiple loans and prioritize tasks.
• Ability to analyze income, debt, and financial data.
• Strong interpersonal skills and professional conduct.
• Must be able to meet operating hours.

Responsabilidades

• Originates mortgage loans from inbound leads, current portfolios, and campaigns.
• Take applications, analyze income/debt, run data through underwriting, and submit applications.
• Ensure documents for processing, underwriting, and closing are secured timely.
• Outbound calls daily and follow up on existing portfolios to retain accounts.
• Answer incoming calls and assist with customer inquiries.
• Interview applicants to determine goals and appropriate product, terms, pricing.
• Achieve department and individual sales/production goals and objectives.
• Ensure checklists are followed and content is usable for processors and underwriters.
• Maintain CRM.
• Maintain and comply with all company standards and procedures.

Conocimientos

NMLS License

Phone sales experience

Exceptional communication skills

Multi-tasking

Financial data analysis

Interpersonal skills

Hours compliance

Herramientas

CRM

Descripción del empleo

Towne Mortgage Company in Troy, MI is seeking a Mortgage Consultant to focus on retention of servicing portfolio and to generate loan volume from inbound and outbound leads. Under supervision of Consumer Direct Sales Manager, you will train and coach staff and help develop strategies to hit sales goals.

The role requires an active NMLS license, strong communication, and ability to manage multiple loans while complying with company policies.