Mortgage Representative - Inside Sales

M&T Bank Corporation; Lake Oswego (OR); On-site; USD 50,000 - 80,000; Full time

Job summary

M&T Bank Corporation in Lake Oswego, Oregon is seeking a Mortgage Originator responsible for originating residential mortgage loans and maintaining compliance with SAFE Act requirements. You will work with realtors, builders, branches and developers to convert referrals into mortgages and begin applications by phone or in person.

You will pre-qualify customers, coordinate settlements, obtain and analyze financial data, and manage the loan process from application to closing while staying current

Qualifications

• Associate�s degree and a minimum of 2 years mortgage origination and/or customer service experience, or in lieu of a degree a combined minimum of 4 years higher education and/or work experience including a minimum of 2 years mortgage originator and/or customer service experience.
• General PC knowledge and departmental software.
• Organizational skills.
• Sales ability.
• Mathematical skills.
• Ability to interact with all levels in a professional manner.
• Customer service skills.
• Knowledge of products and government regulations.

Responsibilities

• Receive referrals from realtors, builders, branches and/or developers who have pre-established relationships with M&T.
• Follow up on potential customers via telephone, fax, and email.
• Sell inbound customers to use M&T Mortgage for mortgage financing.
• Answer initial questions and provide explanations of M&T products.
• Pre-qualify customers.
• Originates mortgages and coordinate settlements.
• Begin the mortgage application process in person or over the phone and send packages to customers for completion.
• Enter completed applications into the system.
• Obtain and analyze pertinent financial and credit data necessary for determining if a loan is an acceptable risk.
• Collect closing conditions, order appraisals, coordinate draw schedules, and schedule closings.
• Negotiate terms and conditions of the loan with the mortgagor.
• Provide timely and complete feedback to sources regarding the disposition of their leads.
• Stay informed of changing rules and regulations.

Skills

Sales ability

Customer service

Financial data analysis

Government regulations knowledge

Organizational skills

Interpersonal communication

Education

Associate degree plus 2 years mortgage origination or customer service experience, or 4 years higher education with 2 years mortgage originator/customer service

Tools

Mortgage origination software

PC software

Job description

Overview

Responsible for originating residential mortgage loans and adhering to the requirements of federal registration under the SAFE Act.

Primary Responsibilities

• Receive referrals from realtors, builders, branches and/or developers who have pre-established relationships with M&T.
• Follow up on potential customers via telephone, fax, and email.
• Sell inbound customers to use M&T Mortgage for mortgage financing.
• Answer initial questions and provide explanations of M&T products.
• Pre-qualify customers.
• Originates mortgages and coordinate settlements.
• Begin the mortgage application process in person or over the phone and send packages to customers for completion.
• Enter completed applications into the system.
• Obtain and analyze pertinent financial and credit data necessary for determining if a loan is an acceptable risk.
• Collect closing conditions, order appraisals, coordinate draw schedules, and schedule closings.
• Negotiate terms and conditions of the loan with the mortgagor.
• Provide timely and complete feedback to sources regarding the disposition of their leads.
• Stay informed of changing rules and regulations.

Scope of Responsibilities

Work under general supervision. External contacts may include customers, builders, manufacturers, and realtors. Responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.

Education and Experience Required

Associate’s degree and a minimum of 2 years mortgage origination and/or customer service experience, or in lieu of a degree a combined minimum of 4 years higher education and/or work experience including a minimum of 2 years mortgage originator and/or customer service experience.

Education and Experience Preferred

• General PC knowledge and departmental software.
• Organizational skills.
• Sales ability.
• Mathematical skills.
• Ability to interact with all levels in a professional manner.
• Customer service skills.
• Knowledge of products and government regulations.

Compensation

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. Compensation for this role is based on commission - a draw will be advanced. The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Lake Oswego, Oregon, United States of America

Equal Employment Opportunity Statement

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.

M&T Bank Corporation has policies and procedures in place to promote a drug-free workplace.