Mortgage Recruitment and Development Officer

Mercantile Bank

Grand Rapids (MI)

On-site

USD 80,000 - 110,000

Full time

14 days+

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Benefits offered by this job

401k match of 5%

Employee stock purchase plan

Tuition reimbursement

Zero-interest loans for fitness equipment

Generous vacation policy

Health savings accounts

Job summary

A prominent community bank in Grand Rapids, MI is seeking a Mortgage Recruitment and Development Officer to recruit and train Mortgage Loan Officers. This role requires 5-8 years of mortgage sales experience and a passion for developing talent. You'll create training programs and work with various teams to enhance performance. Join a supportive workplace that values growth and community engagement, offering competitive compensation and exceptional benefits.

Qualifications

5-8 years of experience in mortgage sales, recruitment, or training.
Ability to attract and retain high-performing Mortgage Loan Officers.
Experience in designing and delivering training programs.

Responsibilities

Recruit, train, and develop Mortgage Loan Officers.
Lead training programs for new MLOs.
Collaborate on training curricula with internal stakeholders.

Skills

Mortgage sales experience

Recruitment and training

Communication skills

Coaching skills

Interpersonal skills

Education

Bachelor's degree

Job description

Mortgage Recruitment and Development Officer

Join Mercantile Bank as a Full-Time Mortgage Recruitment and Development Officer in Grand Rapids, MI, and immerse yourself in an exciting opportunity to elevate our mortgage banking team. If you are an experienced mortgage loan producer, this position allows you to leverage your expertise to foster new talent within our organization, driving growth and innovation in the mortgage sector. You'll collaborate with like-minded professionals in a culture that values customer‑centricity and excellence.

This role encourages a dynamic and energetic work environment where your contributions directly impact our success. You'll take pride in building Mortgage Bankers that embody integrity and accountability while delivering exceptional service to our clients. If you are passionate about mentoring and developing future mortgage bankers in a fun, flexible workplace, we invite you to apply and be part of our forward‑thinking team at Mercantile Bank.

Core Responsibilities:

Recruit, train and develop a team of new and experienced Mortgage Loan Officers
Create and lead training programs for Mortgage Loan Officers
Use your network to produce Mortgage Loans

Why Mercantile Bank?

Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do.

As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best‑in‑class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero‑interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.

As the Mortgage Recruitment and Development Officer at Mercantile Bank, you will play a pivotal role in attracting, training, and developing elite mortgage talent. This strategic position encompasses the recruitment of seasoned Mortgage Loan Officers (MLOs) as well as managing a comprehensive New MLO Training Program aimed at recent college graduates. Your expertise in the mortgage industry will be essential as you collaborate with internal stakeholders to create impactful training curricula and mentorship opportunities. Additionally, you will oversee ongoing training initiatives for the existing mortgage team, identifying skill gaps and implementing tailored learning initiatives to elevate performance. Your involvement with the Mortgage Loan Administration Committee (MLAC) and the Strategic Mortgage Implementation Team (SMIT) will grant you insights that drive departmental projects and initiatives, positioning you as a key contributor to the future growth and success of the team.

Embrace this opportunity to enhance the customer experience and foster a culture of excellence.

What We’re Looking For:

To excel as the Mortgage Recruitment and Development Officer at Mercantile Bank, candidates must possess a robust skill set rooted in both practical experience and industry knowledge. A minimum of 5‑8 years in mortgage sales, recruitment, or training and development is essential, coupled with a demonstrated ability to attract and retain high‑performing Mortgage Loan Officers. Expertise in designing and delivering impactful training programs for early‑career professionals is a must, enhancing your ability to foster talent effectively.

Successful candidates will have strong sales coaching, performance management, and employee development backgrounds, complemented by exceptional communication, presentation, and interpersonal skills. The ability to lead cross‑functional initiatives and collaborate with internal stakeholders is critical. Familiarity with mortgage industry regulations, products, and sales processes will further bolster your effectiveness.

A Bachelor's degree is required, along with demonstrated competencies in presentation and negotiation, customer service, adaptability, and functioning well in fast‑paced environments, ensuring that you can thrive while navigating the dynamic nature of the mortgage industry.

Requirements: