Mortgage Processor I: Fast, Accurate Closings

Summit Credit Union; Cottage Grove (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

Summit Credit Union is seeking a Mortgage Processor 1 to support the loan process from application through closing, delivering accurate, compliant, and timely loan completion while providing a high-quality member experience.

You will work with underwriters, Mortgage Loan Officers, and partners to keep pipelines moving, prepare documents, and communicate clearly with members across multiple channels to resolve issues.

Qualifications

• High school diploma or equivalent required; additional coursework in real estate, lending, or related field preferred.
• Ability to obtain and maintain NMLS registration.
• Minimum of 1 year of experience in a mortgage lending environment.
• Basic to intermediate knowledge of mortgage laws and regulations.
• Strong attention to detail with the ability to perform accurate, detail-oriented work.
• Intermediate mathematical skills (including calculations involving decimals, percentages, and fractions).
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong interpersonal, verbal, and written communication skills.
• Ability to problem-solve, investigate issues, and follow up effectively with members and colleagues.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support mortgage loan processing or closing activities, including documentation, verifications, and file preparation
• Submit complete and compliant loan applications to underwriting with all required documentation
• Monitor loan pipelines daily to ensure timely progression and completion of tasks
• Collaborate with underwriters, Mortgage Loan Officers, and internal and external partners to optimize the loan experience
• Prepare loan documents and maintain accurate, organized member files
• Ensure final closing packages and figures are delivered to appropriate parties within established timelines
• Communicate clearly and consistently with members throughout the loan process across multiple channels
• Resolve routine and complex issues using strong problem-solving and customer service skills

Skills

Attention to detail

Communication

Problem-solving

Multi-tasking

Microsoft Office proficiency

Education

High school diploma or equivalent

Real estate/lending coursework preferred

Tools

Microsoft Office

Job description

Summit Credit Union is seeking a Mortgage Processor 1 to support the loan process from application through closing, delivering accurate, compliant, and timely loan completion while providing a high-quality member experience.

You will work with underwriters, Mortgage Loan Officers, and partners to keep pipelines moving, prepare documents, and communicate clearly with members across multiple channels to resolve issues.