Mortgage Processing Specialist

Farmers State Bank; Indiana, Northern (PA, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Farmers State Bank is seeking a Mortgage Loan Support Professional to assist the lending function with prompt, courteous customer service and handling more complex loan processing tasks.

Responsibilities include preparing loan documents, verifying information for compliance, managing mortgage filings, communicating with customers and partners, processing payments, and maintaining accurate loan records across multiple systems; occasional travel to branches is required.

Qualifications

• 2+ years loan processing and operations experience.
• Ability to provide customer service via phone and face to face.
• Proficiency with Excel, Word and Outlook programs.
• Good knowledge of lending products and procedures.
• Ability to accurately prepare loan documents or ability to learn.
• Ability to handle multiple tasks and frequent interruptions.

Responsibilities

• Accurately preparing loan documents and ensuring adequate documentation prior to loan closing.
• Review documents and verify information for regulatory compliance and internal policy.
• Prepare mortgage satisfactions for paid off loans and tear down paid off files.
• Present and log legal documents with County Recorder, Auditor and Treasurer.
• Communicate effectively with customers, brokers, builders, appraisers and inspectors; maintain good public relations.
• Process loan payments and advances as needed.
• Calculate and process loan payoffs.
• Balance various accounts.
• Input rate changes for adjustable rate loans.
• File and scan loan documents; maintain scanning system for proper documentation.
• Perform mortgage loan maintenance and changes as requested by customers.

Skills

Customer service

Loan processing

Multi-tasking

Learning agility

Education

High School diploma or equivalent

Tools

Excel

Word

Outlook

Job description

Farmers State Bank is seeking a Mortgage Loan Support Professional to assist the lending function with prompt, courteous customer service and handling more complex loan processing tasks.

Responsibilities include preparing loan documents, verifying information for compliance, managing mortgage filings, communicating with customers and partners, processing payments, and maintaining accurate loan records across multiple systems; occasional travel to branches is required.