PreApproval Specialist Mortgage Loan Partner Lp2

New American Funding; Arizona; Hybrid; USD 60,000 - 80,000; Full time

Job summary

New American Funding in Arizona is seeking a Mortgage Loan Partner Pre Approval Specialist to support loan officers and prequalify borrowers in a salaried role.

You will prequalify, pre-approve, manage pipelines, and communicate with referral partners to help clients achieve home ownership and close loans on time.

Qualifications

• Active NMLS license required.
• Minimum 5 years of mortgage loan officer assistant, processing, or origination experience.
• Proficient in DU/DO, LP, and investor guidelines.
• Experience with LOS-Encompass.
• Strong verbal and written communication skills.
• Excellent organization, prioritization, time management, and follow-up.
• Ability to collaborate across departments.
• Completion of regulatory and compliance training.

Responsibilities

• Prequalify: engage in conversations to assess borrower readiness and scenarios viability.
• Pre-Approve: accurately pre-approve qualified borrowers and prepare requests.
• Pipeline Management: manage rate lock consultations and disclosures.
• Provide updates to borrowers and Realtors; attend milestone reviews.
• Ensure 95%+ loan closings on time and resolve issues pre-LO escalation.
• Offer post-closing support and after-hours assistance.
• Maintain professionalism in all communications.

Skills

Verbal communication

Written communication

Organization

Time management

Follow-up

Collaboration

Regulatory training

Education

NMLS license

Tools

LOS-Encompass

Job description

Are you a mortgage professional looking for a stable, salaried position as a Loan Partner Pre Approval Specialist? Would you enjoy being on a team where you can help clients achieve their goal of home ownership without having to hunt for new business or the stress of living 100% on commission? Our ideal applicant is: A self-starter who takes ownership and gets things done. An excellent communicator who cares about clients. Someone who thrives in a fast-paced environment and values accuracy. Personable and professional. You're the voice clients remember. A team player who supports the loan officer and communicates with confidence. Detail-driven, accountable, and proud of your work. Great at follow-up.

Prequalify

• Serve as an available resource for referral partners when the Loan Officer is unavailable.
• Engage in soft qualification conversations to help assess general borrower readiness and scenario viability.
• Answer referral partner questions such as Condo warrantability, Bank statement borrower scenarios, recasting, and general loan structure questions.
• Communicate effectively with all referral partners (Realtors, financial advisors, builders, and other partners) using clear, accurate, and compliant language.

Pre-Approve

• Accurately pre-approve qualified borrowers.
• Prepare payment and scenario requests.
• Proactively engage pre-approved buyers.
• Communicate effectively with referral partners.

Pipeline Management

• Onboard all new contracts for rate lock consultation.
• Submit applications to processing for disclosures.
• Execute borrower updates, pre-closing, and funding calls.
• Perform daily pipeline "gauge checks."
• Attend pipeline meetings and milestone reviews.
• Deliver consistent borrower and Realtor updates.
• Review Closing Disclosures for accuracy.
• Conduct pre-closing and congratulatory funding calls.
• Provide post-closing support and urgent after-hours assistance.
• Ensure 95%+ of loans close on time.
• Resolve 95%+ of loan issues prior to LO escalation.

Additional Role Expectations

• Maintain high professionalism in all written and verbal communication.
• Act as a concierge between borrowers and business partners.
• Consistently exceed borrower and referral partner expectations.

Qualifications

• Active NMLS license required.
• Minimum 5 years of mortgage loan officer assistant, processing, or origination experience.
• Proficient in DU/DO, LP, and investor guidelines.
• Experience with LOS-Encompass.
• Strong verbal and written communication skills.
• Excellent organization, prioritization, time management, and follow-up.
• Ability to collaborate across departments.
• Completion of regulatory and compliance training.

Compensation

$60,000 - $80,000 yearly