Mortgage Pre-Approval Pro

CrossCountry Mortgage, LLC; South Carolina; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, vision

401K

Disability insurance

Employee assistance program

Wellness program

Job summary

CrossCountry Mortgage, LLC is seeking a Pre-Approval Specialist to serve as a liaison between internal teams and borrowers throughout the loan process. You will review income, assets, and disclosures while managing a pipeline of Conventional, FHA, VA, USDA loans, and related products to find the best program for each borrower.

The role emphasizes customer service, accuracy, and timely processing, with a culture that emphasizes growth and a robust benefits package.

Qualifications

• Bachelor’s degree or equivalent combination of education/experience.
• 3–5 years residential mortgage processing experience.
• Experience with Encompass LOS, preferred.
• Prior underwriting or processing experience is a plus.
• Knowledge of RESPA guidelines and all mortgage regulations.
• Knowledge of DU, LP, Microsoft Outlook, and Windows.
• Excellent math and analytics skills.
• Excellent communication skills.
• Excellent prioritization and time management to meet deadlines.

Responsibilities

• Provide superior customer service by communicating with borrowers to explain loan programs, costs and documents.
• Review and audit income, assets, run DU, and verify credit documentation.
• Review mortgage disclosure packages and deliver to borrower including rate disclosures.
• Assist in managing a pipeline of Conventional, FHA, VA and USDA loans and related products.
• Ensure loan structure presents the best program based on borrower finances.
• Review the file for missing documentation supporting approval.
• Communicate loan program and costs with borrowers (License required).
• Pre-underwrite items to support loan approval (pay stubs, credit reports, etc.).
• Input feed for disclosures, present, and set up loan to fit borrower’s needs.

Skills

Excellent communication skills

Strong math and analytics

Time management

Customer service

Education

Bachelor’s degree or equivalent

Tools

Encompass LOS

DU/LP knowledge

Job description

CrossCountry Mortgage, LLC is seeking a Pre-Approval Specialist to serve as a liaison between internal teams and borrowers throughout the loan process. You will review income, assets, and disclosures while managing a pipeline of Conventional, FHA, VA, USDA loans, and related products to find the best program for each borrower.

The role emphasizes customer service, accuracy, and timely processing, with a culture that emphasizes growth and a robust benefits package.