Mortgage Post Closer / Shipper

Fidelity Bank; Cary (NC); On-site; USD 52,000 - 75,000; Full time

Job summary

Fidelity Bank in Cary, NC is looking for a Mortgage Post Closer / Shipper to perform a quality review on loan documents, input data for investor transfers, and timely submission of files to investors according to guidelines.

The role requires meticulous attention to detail, strong communication with investors, and the ability to prioritize tasks in a fast-paced environment to prevent penalties and ensure accurate post-closing operations.

Qualifications

• High School Diploma with 2 years Mortgage Post Closing, Processing, Underwriting, or Closing experience or an equivalent combination of education and experience.
• Strong time management skills, including ability to accurately prioritize tasks and handle multiple tasks simultaneously.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Ability to work under pressure and in a fast-paced environment.

Responsibilities

• Receipt, quality review, electronic stacking and scanning of files to investor specifications.
• Daily reconciliation of investor exception reports and uploading necessary documentation to investor website.
• Locate missing documentation and contact the appropriate party to obtain corrected information.
• Communicate with investors to clarify information or obtain waivers of erroneous conditions.
• Update notes daily in the Loan Origination System based on investor suspense reports.
• Review and obtain purchase advice for the accounting department.
• Prioritize workload based on rate lock expiration and delivery deadlines; escalate issues to avoid penalties.
• Transfer MERS and review daily MERS report.
• Ensure FHA/VA/USDA files are insured with the appropriate agency.
• Perform other tasks as assigned by Management.

Skills

Time management

Organizational skills

Verbal and written communication

Analytical and problem solving

Multi-tasking

Education

High school diploma

Tools

Encompass

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Mortgage Post Closer / Shipper

Regular Full-Time Professional Cary, NC, US

SUMMARY:

Responsible for performing a quality review on all loans and reviewing documentation for compliance, completeness, and accuracy. Input loan data for the transfer of information to Investors and will submit files to the purchasing Investor in a timely manner as per their guidelines. Responsible for corresponding with the Investor, reviewing, and clearing post-closing conditions in accordance with company and investor policies and requirements.

PRINCIPAL ACCOUNTABILITIES:

Time: Description:

10% Responsible for the receipt, quality review, electronic stacking and scanning of files to investor specifications.

10% Daily reconciliation of investor exception reports. Reviewing deficiency conditions and determining what documentation will be required to clear the condition. Obtains and uploads conditions to investor website for loan purchase.

10% Locating the missing documentation, and/or determining the appropriate party (borrower, Client Coordinator, Closer, Underwriter, Title Agent Employee, Builder Employee, Insurance Agent, etc.) and contacting them to obtain the missing or corrected documentation.

10% Communicating with investors to clarify information required and/or obtain waiver of erroneous conditions.

10% Update notes daily in the Loan Origination System based on Investor suspense reports.

10% Reviews and obtains purchase advice for the accounting department.

10% Prioritize workload based on rate lock expiration and delivery deadlines and communicate any problems requiring management intervention to avoid monetary penalties.

10% Transfer MERS and review daily MERS report.

10% FHA / VA / USDA get file insured with appropriate agency.

10% Perform various additional tasks as assigned by Management that may not be specifically listed in this position description.

BASIC QUALIFICATIONS:

High School Diploma with 2 years Mortgage Post Closing, Processing, Underwriting, or Closing experience or an equivalent combination of education and experience.

ADDITIONAL QUALIFICATIONS:

• Strong time management skills, including ability to accurately prioritize tasks and handle multiple tasks simultaneously.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Ability to work under pressure and in a fast-paced environment.

PREFERRED QUALIFICATIONS:

Experience with Encompass preferred.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Affirmative Action/Equal Opportunity Employer