Mortgage Payments Operations Specialist

001 Manufacturers and Traders Trust Co; Buffalo (NY); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Volunteer time off

Job summary

M&T Bank Corporation in Buffalo, NY is seeking a Mortgage Payments Specialist responsible for routine data entry, document validation, and processing of payments, payoffs, and special products.

You will review mortgage notes and modifications, assist with ACH agreements, prepare modification documents, and coordinate with internal partners and offshore vendors to ensure accuracy and compliance with risk standards.

Qualifications

• Associates’ degree or equivalent with 2+ years related experience
• Proven customer service experience
• Proficiency with PC, spreadsheets and word processing
• Strong verbal and written communication skills
• Demonstrated problem-solving abilities

Responsibilities

• Handle routine data entry and system updates for mortgage payments and payoffs
• Review mortgage notes, modifications and ACH documents
• Prepare mortgage loan modification documentation
• Respond to standard requests on payment applications or term research
• Perform mid-level research on payments and payoffs
• Coordinate with internal partners and offshore vendors for quality control

Skills

Customer service

Problem solving

Communication skills

Attention to detail

PC proficiency

Education

Associates' degree or equivalent

Tools

Spreadsheet software

Word processing

Job description

M&T Bank Corporation in Buffalo, NY is seeking a Mortgage Payments Specialist responsible for routine data entry, document validation, and processing of payments, payoffs, and special products.

You will review mortgage notes and modifications, assist with ACH agreements, prepare modification documents, and coordinate with internal partners and offshore vendors to ensure accuracy and compliance with risk standards.