Mortgage Operations - Licensed Loan Officer Assistant

Wealthfront; San Francisco (CA); On-site; USD 70,000 - 88,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401K plan

Generous paid time off

Parental leave

Wellness reimbursements

Professional development

Employee investing discount

Job summary

Wealthfront MOps seeks a licensed loan officer assistant to join a fast-growing mortgage operations team in San Francisco. You will guide Wealthfront clients through intake and loan closing, using innovative tech to minimize toil and ensure accuracy and compliance.

The role requires a Mortgage Loan Originator License and 4+ years of experience, with preference for mortgage broker background. Strong knowledge of TRID/HMDA and state/federal regulations is essential.

Qualifications

• Requires Mortgage Loan Originator License and 4+ years of experience.
• Experience at mortgage broker is preferred.
• Strong knowledge of conventional conforming and jumbo guidelines.
• Understanding of state and federal lending regulations.

Responsibilities

• Support and educate clients through intake and loan closing.
• Ensure all data/documents are complete before processing.
• Act as primary client contact and set expectations on timelines.
• Deliver initial loan disclosures timely and compliant with regs.
• Work independently on standard files and escalate when needed.
• Ensure all loans originate in full compliance with laws.

Skills

NMLS licensing

Mortgage licensing knowledge

4+ years experience

Conventional & Jumbo guidelines

Regulatory compliance (TRID/HMDA)

Customer service

Communication skills

Independent yet collaborative

Industry adaptability

Wholesale/ correspondent exp

Job description

About Wealthfront Mortgage Operations (MOps)

Wealthfront MOps is built around efficiency, critical problem-solving, and modernizing the lending experience. Our goal is a seamless, tech-enabled mortgage process. Our primary tool is automation.

We automate mortgage origination.

We partner with engineers and product leaders to build systems that eliminate manual toil and deliver a self-service mortgage experience. The result: rates significantly below the national average, saving clients thousands over the life of their loans.

We’re systems builders, not process followers.

Team members execute high-quality mortgage processes while actively identifying opportunities to improve automation — better logic, better design, less toil.

We hire critical thinkers.

We want people who don't just want better tools — they think carefully about how every tool should work. Every team member understands the "why" behind each step.

We operate as one integrated unit.

We work as a single team with end-to-end fluency across the origination lifecycle. No traditional silos. This cross-functional depth is what lets us move faster, catch problems earlier, and evolve quickly.

Our interview process is intended to be insightful for you and us.

We're charting a unique path in home lending, so mutual fit is a top priority. After a conversation with our recruiting team, you will complete a 15–20 minute take-home assignment. From there, you'll meet our mortgage operations leads before a cross-functional final round.

Wealthfront is seeking a licensed loan officer assistant to join our team as we build and scale our mortgage lending operations. As a key player on the team you will leverage your expertise to work with existing Wealthfront clients providing excellent service and guiding them through the process with the support of our innovative technology and tools. This position offers an exciting opportunity to be a part of a cutting-edge team in a rapidly growing environment.

Responsibilties

• Support and educate clients as they work through the intake process and finalize their loan closing
• Ensure all initial application data and documents are accurate and complete before submitting to Processing
• Act as primary point of contact and set clear client expectations on timelines and requirements
• Responsible for timely delivery of initial loan disclosures and adherence to all regulatory requirements
• Operates independently on standard files and escalates to Team Leads as needed for scenario questions or guideline interpretation
• Ensure that all loans originate in full compliance with federal and state regulations
• Adopts Company values in work behaviors, decision making, contributions and interpersonal interactions
• Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity and fun

Expertise

• Customer-focused, business-centric, and team-oriented mindset; relentlessly passionate about finding and completing valuable work
• Strong working knowledge of state-specific licensing and registration requirements and use of the NMLS. Strong working knowledge of Federal and state regulations including TRID and HMDA
• Deep understanding of mortgage loan products and underwriting guidelines
• Self-driven with the ability to work independently and collaboratively
• Excellent organizational skills, able to set and meet deadlines in a high paced environment
• Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization
• Intellectually curious and interested in applying technology to enhance business processes
• Prior experience in wholesale and/or correspondent channels
• Excellent communication skills focusing on both internal and external communications
• Openness to adapting to industry changes

Requirements

• Mortgage Loan Originator License
• 4+ years of experience
• Experience at a mortgage broker preferred
• Strong knowledge of Conventional Conforming and Jumbo guidelines
• Solid understanding of state and federal lending regulations
• Extensive knowledge and understanding of customer service and intrapersonal best practices

Estimated annual salary range: $70,000 - $88,000 plus equity and a discretionary bonus.

Benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!

About Wealthfront

Here at Wealthfront, our mission is to create a financial system that favors people, not institutions. We do this by leveraging technology to build powerful, low-cost, and easy-to-use financial products that help modern investors grow and manage their money.

A Cash Account that, through our partner banks, offers one of the highest annual percentage yields on uninvested cash in the industry, while providing instant and secure access to your money with no account fees and a full suite of checking features.

A zero-commission Stock Investing Account with 50+ handpicked collections that help DIY investors discover new companies and make smarter investing decisions.

Multiple automated investing portfolios designed to unlock tax savings through sophisticated strategies like fixed income, tax-loss harvesting, and direct indexing—which we offer at industry-leading low costs and accessible minimums.

Our award-winning products have attracted over 1 million clients who trust us with more than $100 billion of their hard earned savings—and we're far from done.

For more information please visit www.wealthfront.com .We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please review our candidate privacy notice .

Disclosures: All investing involves risk, including the possible loss of principal. Tax-Loss Harvesting benefits vary depending on the client's entire tax and investment profile. Wealthfront doesn’t provide tax advice. The Cash Account is offered by Wealthfront Brokerage LLC (“Wealthfront Brokerage”), Member of FINRA/SIPC. Wealthfront Brokerage is not a bank. We convey funds to partner banks who accept and maintain deposits, provide the variable interest rate, and provide access to FDIC pass-through insurance. Investment management and advisory services–which are not FDIC insured–are provided by Wealthfront Advisers LLC (“Wealthfront Advisers”), an SEC-registered investment adviser. The checking features offered in the Wealthfront Cash Account are provided by Green Dot Bank, Member FDIC. Fees and Eligibility requirements may apply to certain checking features, please see the Deposit Account Agreement for details.

By “award-winning products”, please refer to www.wealthfront.com/reviews for more information.Wealthfront Corporation oversees Total Client Assets and Trusted Clients through Wealthfront Advisers and Wealthfront Brokerage. Wealthfront Advisers and Wealthfront Brokerage are wholly owned subsidiaries of Wealthfront Corporation.