Mortgage Loan Processor: Fast-Paced Detail Pro

HighTechLending, Inc; Irvine (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

HighTechLending, Inc is seeking a Mortgage Loan Processor to manage loans from intake through funding. You will collaborate with originators, underwriters, and customers to ensure complete, compliant packages and timely processing. The role requires strong mortgage knowledge and meticulous attention to detail.

You will support corporate branches, answer questions about programs and software, and stay current with regulations to maintain a smooth processing workflow.

Qualifications

• Five years of loan processing experience.
• Functional experience with Encompass.
• Strong oral and written communication skills.
• Excellent interpersonal skills.
• Must have excellent problem-solving skills.
• Ability to meet production, quality, and service standards.
• Ability to work in a fast-paced, high volume environment.
• Must have working experience with computer application.

Responsibilities

• Communicate clearly, accurately, and professionally, within all stated SLA's.
• Adhere to all service level requirements (Submitting conditions, communicating conditions, getting conditions, scheduling closings, etc.)
• Obtain and assemble complete loan packages in proper order for underwriting.
• Verify all required documentation (pre-underwrite) is in the file, ensuring accuracy and completeness.
• Directly communicate with Loan Originators, customers, and underwriters to obtain initial and missing documentation required for approval.
• Review loans for compliance with RESPA, TILA, HMDA, Reg. B, and other mortgage-related regulations.
• Communicate with third parties to obtain property surveys, flood certificates, title commitments, and payoff information, etc.
• Verify that all vendor orders are complete, invoices are received, and documentation is uploaded to the applicant's file.
• Manage the loan pipeline by monitoring reports and ensuring all tasks are completed within allotted turn-around times.
• Assist with the setup of loans and document all communication related to the loan application in the conversation log.
• Provide support to processors, originators, and brokers on all questions regarding mortgage programs, products, and software.
• Stay up-to-date with mortgage guidelines, products, and programs.
• Perform other duties as assigned by management to ensure the smooth operation of the processing department.

Skills

Communication skills

Interpersonal skills

Problem solving

Attention to detail

Tools

Encompass

Job description

HighTechLending, Inc is seeking a Mortgage Loan Processor to manage loans from intake through funding. You will collaborate with originators, underwriters, and customers to ensure complete, compliant packages and timely processing. The role requires strong mortgage knowledge and meticulous attention to detail.

You will support corporate branches, answer questions about programs and software, and stay current with regulations to maintain a smooth processing workflow.