MORTGAGE LOAN PROCESSOR- BILINGUAL

Fox Communities Credit Union; Appleton (WI); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan with contributions

Paid time off

Paid Volunteer Time Off

Paid time off

Volunteer time off

Job summary

A community-based credit union in Appleton is looking for a full-time Mortgage Loan Processor – Bilingual (English/Spanish) to assist members with Real Estate Loan applications. This role involves reviewing loan documentation, submitting applications to underwriting, and ensuring excellent member service. Candidates should have 1-3 years of experience, strong communication skills, and proficiency in Microsoft Office. The position offers a competitive salary and extensive benefits, including health coverage and paid volunteer time off.

Qualifications

• One to three years of similar or related experience.
• Ability to speak and translate fluent English and a second language.
• Proficient in Microsoft Office Suite products.
• Excellent verbal and written communication
• Microsoft Office proficiency
• Knowledge of real estate loan processing, closing policies, documentation, and underwriting basics

Responsibilities

• Assist members with Real Estate Loan applications.
• Review income and asset documentation for accuracy.
• Submit applications to underwriting for timely approval.
• Interact with internal and external members professionally.
• Process various types of mortgage loan applications.
• Manage application workflow to ensure timely approvals.
• Answer member inquiries through phone and email.

Skills

Fluent in English and Spanish

Excellent verbal and written communication skills

Ability to work independently

Organizational and time management skills

Proficient in Microsoft Office Suite

Knowledge of real estate loan processing

Tools

Microsoft Office Suite

Job description

We currently have a career opportunity for a full-time Mortgage Loan Processor – Bilingual (English/Spanish) based out of our corporate office (Enterprise) in Appleton! After initial onboarding onsite, this position could have the opportunity for hybrid (3+ days onsite/week, 2 remote) work consideration. However, candidates must reside in Wisconsin to be considered.

The Mortgage Loan Processor – Bilingual assists members and Fox Mortgage Loan Originators with their Real Estate Loan applications, by reviewing applications for accuracy and collecting necessary documentation for review by Fox underwriting for final loan approval and to ensure a superior member experience.

The primary responsibilities of the Mortgage Loan Processor - Bilingual role include but are not limited to:

• Promoting and upholding the Fox Purpose, Mission, Vision, and Values
• Reviewing income and asset documentation, credit reports, title reports, and appraisals, ensuring they are acceptable for credit union in-house and secondary market standards
• Submitting applications with supporting documentation to underwriting for approval timely to ensure closing and commitment deadlines are met
• Interacting professionally with internal and external members, originators, real estate agents, and outside third-party associated vendors to obtain necessary documentation
• Processing a variety of mortgage loan applications from home equity products, purchase, refinance, and construction transactions
• Managing application workflow to ensure timely approvals and meet lock expiration dates
• Answering internal and external member phone calls, emails, and other communications

Candidates for the Mortgage Loan Processor - Bilingual position should possess:

• One to three years of similar or related experience
• Ability to speak and translate fluent English and a second language as required for this position
• Ability to work independently to organize and prioritize tasks, manage time to meet deadlines, understand potential issues, and steps to resolve
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite products
• Knowledge of real estate loan processing, closing policies, procedures, documentation, and basic underwriting requirements

Hours: Mon.-Fri. 8am-5:00pm

Fox Communities Credit Union is an over $3 billion in assets community-based credit union serving more than 130,000 members at over 20 locations. We take pride in being a progressive, member‑owned, full service financial institution dedicated to serving the community.

Fox Communities Credit Union believe our team members are our most important asset. We offer a great team environment, competitive salary and an excellent benefit package which includes, medical, dental, vision, life, short term and long-term disability insurance, 401k (Roth and Traditional), which includes company contributions including match, paid time off and caregiver leave! As part of our commitment to the communities we serve we also offer all team members Paid Volunteer Time Off! If you are enthusiastic about a rewarding career with a successful & growing credit union, apply now!

Equal Opportunity Employer of Protected Veterans, and Individuals with Disabilities.