Mortgage Loan Processor

Texana Bank, N.A.; United States; Remote; USD 54,000 - 86,000; Full time

Job summary

Texana Bank, N.A. is seeking a Mortgage Loan Processor to identify customer needs, review files for completeness, and coordinate with underwriting to move loans toward closing.

You will ensure accuracy of income, assets, and credit reports, and maintain strict confidentiality of bank and customer information. The role requires post-TRID knowledge, strong organization, attention to detail, and excellent communication and sales skills.

Qualifications

• Post-TRID knowledge is required.
• Strong organization and detail orientation.
• Excellent communication and sales skills are expected.

Responsibilities

• Identify customer needs and suggest appropriate loan types.
• Review files for completeness, accuracy, and program applicability.
• Verify accuracy of system input and documentation including income, assets, and credit reports.
• Follow up with clients for additional documentation or clarifications.
• Provide status updates to loan officers, borrowers, and agents.
• Coordinate submission to underwriting and satisfaction of closing/funding conditions.
• Review pre-audit HUD-1 to ensure accuracy and resolve discrepancies.
• Ensure compliance with all regulatory and governmental standards.
• Maintain confidentiality of bank and customer information.

Skills

Post-TRID knowledge

Attention to detail

Communication skills

Sales skills

Encompass experience

Tools

Encompass

Job description

Responsibilities

• Identify customer needs and suggest appropriate loan types
• Review files for completeness, accuracy, and program applicability
• Verify accuracy of system input and documentation including income, assets, and credit reports
• Follow up with clients for additional documentation or clarifications
• Provide status updates to loan officers, borrowers, and agents
• Coordinate submission to underwriting and satisfaction of closing/funding conditions
• Review pre-audit HUD-1 to ensure accuracy and resolve discrepancies
• Ensure compliance with all regulatory and governmental standards
• Maintain confidentiality of bank and customer information

Requirements

• Post TRID knowledge
• Comprehension of direct/indirect lending procedures
• In-depth understanding of relevant rules and regulations
• Strong organization and detail orientation
• Excellent communication and sales skills

Preferred Qualifications

• 5+ years of experience processing conventional, VA, and FHA loans
• Encompass experience

About the Company

Texana Bank first opened its doors in 1914 in Linden, Texas. We believe in growing for the right reasons — to better serve you. Texana now boasts several branches throughout East Texas and Arkansas, along with dedicated mortgage offices.