Mortgage Loan Processor

InfiCare Staffing; Boca Raton (FL); On-site; USD 52,000 - 75,000; Full time

Job summary

InfiCare Staffing in Boca Raton, FL is seeking a Mortgage Loan Processor to manage a volume of 35–50+ loans from application to closing, ensuring compliance with policies and procedures.

You will collect and analyze borrower documents, coordinate with Underwriting, verify conditions, prioritize workflow to meet closing dates, and provide outstanding customer service to internal and external clients.

Qualifications

• 2+ years of experience in Financial Services with Loan Processing.
• Knowledge of processing, underwriting and closing procedures.
• Excellent customer service and communication skills.
• Detail oriented and excellent organizational skills.
• Able to prioritize multiple tasks in a fast-paced environment.
• Problem-solver with strong analytical skills.
• Paperless environment experience.
• NMLS-MLO license preferred.

Responsibilities

• Manage an assigned pipeline of 35-50+ loans on a daily and weekly basis.
• Process loans from application to closing including collecting and analyzing documents.
• Communicate expectations and program details through established standards.
• Maintain daily workflow prioritization to meet closing dates.
• Order verifications, documentation and follow-ups to meet timeframes.
• Verify conditions of approval including income/assets documentation and liens.
• Provide excellent customer service to internal and external clients.
• Ensure customer service surveys meet management ratings.
• Communicate with all parties to keep file status informed.
• Review borrower and third-party documents; interpret policies.
• Calculate borrower income for all employment types.
• Understand credit underwriting guidelines.
• Be flexible to work in a fast-paced, potentially stressful environment.
• Adhere to directives, procedures and standards.
• Ability to work in a paperless environment.
• Proficient with Microsoft Office.

Skills

Customer service

Communication

Detail oriented

Organizational skills

Time management

Problem solving

Teamwork

Microsoft Office

NMLS-MLO license preferred

Tools

Microsoft Office

Job description

The Mortgage Loan Processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Essential Job Functions:

• Manage an assigned pipeline of 35-50 plus loans on a daily and weekly basis


• Process loans from application to closing including but not limited to:


• Collecting and analyzing documents to submit to Underwriting for final approval


• Communicating expectations, requirements and program details though established communication standards


• Maintain daily workflow prioritization to ensure pipeline management meets required closing dates


• Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met


• Verify conditions of approval which may include customer income/assets documentation, resolves routine title issues including vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens and reconveyances


• Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm


• Ensure customer service surveys maintain the rating level designated by management


• Communicate with all parties involved in the transaction to keep them informed of file status


• Review and analyze all necessary documentation, including borrower docs and third-party docs


• Interpret policies while analyzing applicant information, property and documentation


• Calculate borrower income for all employment types


• Comprehensive understanding of credit underwriting guidelines


• Must be flexible and able to work in a fast paced, potentially stressful environment

Requirements:

• 2+ years of current experience in Financial Services with Loan Processing experience.


• Knowledge of processing, underwriting and closing procedures


• Excellent customer service and communication skills


• Detail oriented and excellent organizational skills


• Able to prioritize multiple competing tasks and manage time effective in a fast-paced environment


• Problem-solver with strong analytical skills


• Adheres to directives, procedures and standards


• Ability to work in a paperless environment


• Computer proficiency including Microsoft Office Product Suite


• Candidates must be available to work outside of normal business hours when necessary


• Ability to obtain NMLS-MLO Licenses preferred.