Mortgage Loan Processor

Mid Oregon Credit Union; Bend (OR); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life/Disability/AD&D

EAP

Aflac

401k with Matching

Paid Vacation/Sick/Float Holiday

Paid Volunteer Hours

Job summary

Mid Oregon Credit Union in Central Oregon seeks a Mortgage Loan Processor to assist the Mortgage Department with servicing loans, preparing documents, and communicating with members and vendors.

The role emphasizes accuracy, time management, and strong customer service. You will verify applications, gather required paperwork, answer member questions, and coordinate with internal teams to resolve issues. Hybrid option after six months; starting salary depends on experience.

Qualifications

• Two-year college degree or equivalent.
• Certification/licensing relevant to mortgage processing preferred.
• Vendor training courses related to mortgage servicing desirable.
• Apprenticeship program for job-specific skills a plus.

Responsibilities

• Process and verify mortgage loan applications and documents.
• Communicate with members and vendors to obtain information.
• Assist in servicing mortgage loans and ensure compliance with policies.

Skills

Accuracy

Attention to detail

Time management

Prioritization

Communication

Reasoning

Patience

Teamwork

Negotiation

PC proficiency

Education

Two-year college degree

Certification/licensing

Vendor training courses

Apprenticeship skills

Job description

Description

POSITION

Mortgage Loan Processor

PRIMARY FUNCTION

Provides assistance to the Mortgage Department in the servicing of Mid Oregon's mortgage loans. Responsible for the processing and verification of mortgage loan applications including preparation of documents, communication with vendors, and fielding questions from members.

REQUIRED SKILLS

Strong accuracy, attention to detail, time management and prioritization skills. Excellent communication, reasoning, patience, teamwork skills and negotiation in solving members' problems, and other conflict situations. Must be PC-proficient in a Windows environment.

EXPERIENCE

One to three years of similar or related experience.

EDUCATION

• A two-year college degree
• completion of a specialized certification or licensing
• completion of specialized training courses conducted by vendors
• job-specific skills acquired through an apprenticeship program

STARTING SALARY

Depending on experience.

BENEFITS

• Medical
• Dental
• Vision
• Life/Disability/AD&D
• EAP
• Aflac
• 401k with Matching
• Paid Vacation/Sick/Float Holiday
• Paid Volunteer Hours

STARTING DATE

2 weeks after hire date.

WORK LOCATION

Old Mill Building

PROPOSED SCHEDULE

Typical work schedule is 8:00 a.m. to 5:00 p.m. Hybrid option after 6 months if eligible.

Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Speaking on the telephone approximately 40% of workday. May need to shovel snow occasionally outside the office to clear sidewalks, etc.
• Continuous sitting, standing, talking, and listening for extended periods of time, use of hands in repetitive tasks such as typing and writing, speaking, and hearing for interaction with members and coworkers, clarity of vision at 20 inches or less for processing of member transactions and computer usage, and memory demands in recalling Credit Union policies, services, and state and federal regulations.
• Occasional lifting up to 35 pounds to move supplies or office equipment, bending, squatting, or kneeling to reach supplies on ground level, reaching above shoulder level to reach supplies overhead.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Employees work in an office environment with average noise levels impacted by computers, printers, scanners, phones, and other surrounding conversations. The credit union is located in Central Oregon and weather during the winter may impact travel. Seasonal fires may impact air quality.

AAP/EEO Statement

Mid Oregon Credit Union is committed to building a diverse and inclusive organization, provide equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Mid Oregon Credit Union believes that each employee makes a significant contribution to our success. This position description is designed to outline primary duties, qualifications, and job scope, but not limit our employees nor the organization to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the company.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.