Mortgage Loan Pre-Approval & Pipeline Partner

Covita Lending; Columbus (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Covita Lending seeks a Loan Partner Two to accurately prequalify home loan applications and issue quality pre-approval letters. You will collaborate with loan officers, borrowers, processors, underwriters, and third parties to close 95%+ of loans on time, while delivering an outstanding customer experience from application to closing.

The LP2 role requires strong cash, credit, income capacity, collateral, communication, and resourcefulness, with a focus on regulatory compliance and staying

Qualifications

• Active NMLS license required.
• Minimum of 5 years in mortgage processing, underwriting, or origination.
• Proficient in DU/DO, LP, and major investor guidelines.
• Experience with Loan Origination Systems (Encompass, Calyx Point, etc.).
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneNote).
• Strong verbal and written communication skills.
• Ability to work under pressure and meet deadlines.
• Excellent time management & organizational skills.
• Ability to collaborate across branch and corporate levels.
• Completion of regulatory & compliance training.

Responsibilities

• Prequalify: Contact all newly received applications within 24 hours of assignment by LO.
• Thoroughly review 1003 with the borrower(s) and request necessary documents.
• Explore all options before turning down a pre-approval request.
• Keep Realtor partners updated on the progress.
• Stay up to date on investor guidelines & program changes.
• Pre-Approve: Communicate pre-approval parameters to borrowers.
• Provide supplemental pre-approval documents (e.g., Pre-Approval Addendum).
• Notify the referring Realtor immediately after issuing pre-approval.
• Expedite rush pre-approval requests.
• Flag any red flags or potential issues to the LO or Team Captain.
• Dedicate one hour weekly to pre-approval outreach power hour.
• Pipeline: Expedite onboarding for newly received contracts.
• Perform a daily gauge check to identify hot loans.
• Attend weekly branch pipeline meetings to track loan milestones.
• Deliver Tuesday borrower update calls (and Realtors, when needed).
• Coordinate closely with loan processing teams.
• Contact borrowers, attorneys, and realtors 24 hours before contingencies.
• Review Closing Disclosures for accuracy against Loan Estimates.
• Conduct pre-closing phone calls (48 hours before closing).
• Make congratulatory funding calls to borrowers & Realtors.
• Provide post-closing/funding support.
• Be available after hours for urgent questions.
• Consistently exceed borrower and referral partner expectations.
• Professionalism: Maintain high standards in speech and email.
• Client Experience: Act as a concierge between borrowers & business partners.

Skills

Active NMLS license

Mortgage processing experience

DU/DO and investor guidelines

Microsoft Office Suite

Strong communication skills

Under pressure & deadlines

Time management & organization

Cross-team collaboration

Regulatory training

Tools

Encompass

Calyx Point

Job description

Covita Lending seeks a Loan Partner Two to accurately prequalify home loan applications and issue quality pre-approval letters. You will collaborate with loan officers, borrowers, processors, underwriters, and third parties to close 95%+ of loans on time, while delivering an outstanding customer experience from application to closing.

The LP2 role requires strong cash, credit, income capacity, collateral, communication, and resourcefulness, with a focus on regulatory compliance and staying