Mortgage Loan Pipeline Processor

Lighthouse Credit Union; Dover (NH); On-site; USD 60,000 - 85,000; Full time

Job summary

Lighthouse Credit Union in Dover, NH is seeking a Mortgage Loan Pipeline Processor to manage the application process from submission to closing.

Under the direction of the Director, Residential Lending Operations, you will coordinate with mortgage loan originators, underwriters and clients to maintain accurate documentation and ensure regulatory compliance throughout the loan processing cycle.

Responsibilities

• Manages Mortgage Loan applications, ensures timely progression and meets service standards.
• Monitors loan pipelines to meet deadlines and compliance.
• Reviews applications and documents to verify accuracy and regulatory compliance.
• Collects applicable fees.

Job description

OUR LEADERSHIP PHILOSOPHY

At Lighthouse Credit Union, we believe all individuals, regardless of position level, are considered leaders. By providing a framework that balances clarity with adaptability, our Leadership Competencies aim to foster a culture of continuous growth and agile leadership. Lighthouse Credit Union is committed to embracing change, nurturing leadership talent, and ensuring our performance management practices are aligned with our vision of fostering a resilient and forward-thinking organization. As such, we all hold ourselves accountable to the following:

LEADERSHIP COMPETENCIES

Demonstrates Interpersonal Awareness & Skills

A cornerstone of our collaborative work environment, this competency emphasizes effective communication, relationship building and teamwork. It also supports creating a positive work environment that values individual contributions and fosters teamwork. As an individual leader, you will demonstrate active listening, clear communication, and contribute beneficially to team dynamics.

Embraces Change & Learning

This competency focuses on adaptability, personal development and the advocacy and embracing of progressive change. You will be challenged to explore continuous learning opportunities to achieve excellence and foster a culture of growth and innovation. As an individual leader, you will actively engage in personal development, embrace change enthusiastically and support team members in their growth. You will also demonstrate flexibility and adaptability in response to changing circumstances.

Utilizes Critical & Creative Thinking

Underlining the importance of innovative problem solving, challenging the status quo and strategic thinking, this competency is vital for driving excellence and leadership. This competency challenges team members to take initiative beyond one's immediate responsibilities. As an individual leader, you will actively look for and share opportunities for improvement, show open-mindedness to new ideas and professionally challenge inefficient processes. You will also actively contribute to defining solutions and promoting innovation.

Takes Personal Ownership

This competency focuses on taking responsibility for performance goals, proactive collaboration, and accountability. It highlights the significance of each team member taking ownership of their role and contributions while demonstrating leadership qualities regardless of their position. As an individual leader, you will be actively engaged in setting and achieving performance goals, take responsibility for personal action and decisions and seek opportunities for self-improvement and skill development.

POSITION SUMMARY

Under the direction of the Director, Residential Lending Operations, the Mortgage Loan Pipeline Processor plays a crucial role in managing the mortgage loan application process from initial submission through closing. This role involves coordinating with mortgage loan originators, underwriters, and clients to ensure a smooth and efficient pipeline, maintaining accurate documentation, and adhering to credit union and regulatory requirements to ensure a smooth and efficient loan processing experience.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Manages and processes Mortgage Loan applications ensuring timely progression through the processing pipeline while meeting service, quality and member experience standards, and identifying opportunities to improve workflow efficiency, reduce processing bottlenecks, and enhance member experience.
• Monitors and manages assigned loan pipelines to ensure timely movement through processing milestones, achievement of closing deadlines, and adherence to service, quality, and compliance standards.
• Performs detailed reviews of loan applications, supporting documentation, collateral information, and system data to verify accuracy, completeness, and compliance with Credit Union policies and regulatory requirements.
• Collects applicable fees