Mortgage Loan Partner: Client Success & Processing

Lending Hand Mortgage; Tennessee; On-site; USD 45,000 - 65,000; Full time

Job summary

Lending Hand Mortgage is seeking a Loan Partner to support Loan Officers from application through closing. You will gather documents, maintain client and partner communications, ensure file completeness, and help streamline the mortgage process for a smooth experience.

You will manage loan file accuracy, coordinate with processors, underwriters, appraisers, title companies, and closing agents, and keep all stakeholders informed.

Qualifications

• Experience in mortgage, banking, real estate, or financial services preferred.
• Knowledge of conventional, FHA, VA, USDA, and non-QM loan programs is a plus.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Ability to manage multiple files and deadlines simultaneously.

Responsibilities

• Serve as a primary point of contact for borrowers during the loan process.
• Collect required documentation from clients and ensure timely submission.
• Provide regular updates to borrowers, Realtors, title companies, and other stakeholders.

Skills

Mortgage experience

Communication

Time management

Attention to detail

CRM software

Education

High school diploma or GED

Tools

LOS systems

Microsoft Office

CRM software

Job description

Lending Hand Mortgage is seeking a Loan Partner to support Loan Officers from application through closing. You will gather documents, maintain client and partner communications, ensure file completeness, and help streamline the mortgage process for a smooth experience.

You will manage loan file accuracy, coordinate with processors, underwriters, appraisers, title companies, and closing agents, and keep all stakeholders informed.