Mortgage Loan Originator — Commission-Driven Growth

Copper State Credit Union; Phoenix (AZ); On-site; USD 28,000 - 48,000; Full time

Job summary

Copper State Credit Union is seeking a Mortgage Loan Originator to engage members by phone, online, or in person, with a strong sales orientation and high service standards.

The role involves analyzing financial positions, property evaluations, and guiding borrowers through the mortgage process while cross-selling CSCU products and building relationships with realtors and title companies to ensure smooth closings.

Qualifications

• Interview loan applicants and project a positive image for the Credit Union.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks, projects, and deadlines.
• Knowledge of real estate lending policy and required documentation for each type of loan.
• Knowledge of Encompass Loan Origination System preferred.
• Develop and maintain a personal business plan including realtor relationships, networking, and marketing.
• Judgment to apply broader practices to situations beyond clear guidelines.
• Intermediate mathematical skills.

Responsibilities

• Interview members to analyze financial position and assist in mortgage lending; discuss credit, property evaluations, and processes.
• Cross-sell credit union products and services and advise borrowers.
• Serve as a trusted advisor by addressing members’ needs and concerns beyond the initial inquiry.
• Seek qualified opportunities to increase loan volume and product penetration.
• Achieve sales goals by presenting solutions that fit member needs and strengthen relationships.
• Work with realtors, title companies, sellers, buyers to ensure timely closings.
• Obtain all necessary information on loan applications for proper evaluation and decision.
• Review active loan files to determine missing documents and where assistance is needed.

Skills

Technologically Astute

Results Orientation

A Service Focus

Initiative

Eye for Quality

Flexibility

Education

Associates degree or equivalent mortgage origination experience

Tools

Encompass LOS

Job description

Copper State Credit Union is seeking a Mortgage Loan Originator to engage members by phone, online, or in person, with a strong sales orientation and high service standards.

The role involves analyzing financial positions, property evaluations, and guiding borrowers through the mortgage process while cross-selling CSCU products and building relationships with realtors and title companies to ensure smooth closings.