Mortgage Loan Originator

Genstone Financial; Tampa (FL); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Company Paid Life Insurance

Disability Insurance

401k Program with Employer Matching

Paid Holidays

Wellness Initiatives

Employee Assistance Program

Hybrid Work Schedule with Remote Flex

Job summary

Genstone Financial is hiring Loan Originators to originate residential mortgage loans via outbound and inbound activities, referrals, and self-generated leads. You will interview borrowers, assess needs, and recommend suitable mortgage solutions, while maintaining production and leadership in a compliant environment.

Ideal candidates have 2+ years in inside mortgage originations, an active NMLS license, and may have Spanish language skills.

Qualifications

• 2+ years’ experience in an inside sales mortgage originations environment with a proven track record of success.
• Active NMLS license required.
• Bilingual Spanish highly preferred but not required.

Responsibilities

• Originate residential mortgage loans through a combination of outbound and inbound calls, referrals and self generated leads.
• Conduct borrower interviews to evaluate financial needs and recommend mortgage solutions.
• Maintain strong personal production while demonstrating professional sales behavior and leadership.
• Ensure compliance with federal, state and company lending policies, including HDMA and other regulatory requirements.
• Lead or support team projects, process improvements, and cross-functional collaboration.

Skills

Inside sales mortgage originations

Bilingual Spanish

Multi-tasking

Self-motivation

Education

High School Diploma/GED

Tools

Encompass

Job description

As a key part of The Fay Group, Genstone Financial specializes in providing smart, accessible loan solutions for both homeowners and real estate investors. Whether you're purchasing your first home, leveraging your equity, or expanding your investment portfolio, our experienced team is here to guide you every step of the way. We offer a comprehensive suite of loan products designed to meet the diverse needs of today’s borrowers. For real estate investors, Genstone Financial provides specialized lending solutions that support growth and profitability. Our experienced advisors, modern technology – and access to an integrated network of in-house services provide borrowers and investors with clarity, speed, and confidence, ensuring an exceptional experience for both borrowers and investors.

Since its founding in 2008 as a special servicer, The Fay Group has grown into a diversified enterprise overseeing more than $50 billion in assets on behalf of over 50 institutional clients. Powered by data, technology, and a team of 1,300+ professionals across 10 U.S. locations, the organization delivers coordinated solutions across the full spectrum of real estate and lending services – including loan servicing, property management, mortgage originations, renovations, and insurance. From asset creation and loan management to renovations and real estate brokerage services, The Fay Group offers end-to-end capabilities under one platform. This comprehensive approach delivers flexibility, transparency, and performance across multiple asset classes, supporting both clients and customers in all market and interest rate environments.

Genstone Financial is seeking results-driven sales professionals to join our team as Loan Originators. This role is ideal for individuals with a strong background in exceeding sales targets, building strategic relationships, and driving revenue growth.

Core Functions and Responsibilities:

• Originate residential mortgage loans through a combination of outbound and inbound calls, referrals and self generated leads.
• Conduct thorough borrower interviews to evaluate financial needs and recommend suitable mortgage solutions.
• Maintain strong personal production while consistently demonstrating professional sales behavior and leadership.
• Ensure full compliance with federal, state and company lending policies, including HDMA and other regulatory requirements.
• Serve as a subject matter expert and resource for peers on loan products, systems (e.g., Encompass) and sales strategies.
• Provide informal coaching and day-to-day support to peers, especially new hires and junior originators.
• Share successful techniques and insights during team meetings and training sessions to enhance overall team performance.
• Support onboarding by helping new team members navigate systems, processes and performance expectations.
• Monitor team performance trends and proactively identify areas for improvement or additional support.
• Collaborate with leadership to communicate front-line feedback and recommend process or workflow enhancements.
• Assist peers with pipeline management, resolving loan issues, and handling complex borrower scenarios.
• Partner with internal departments to ensure efficient loan processing and timely closings.
• Lead and/ or participate in team projects and initiatives, including process improvement efforts, training development, system enhancements and cross-functional collaboration to support business goals.

Requirements:

• High School Diploma/ GED required
• Active NMLS license required
• Bilingual Spanish highly preferred but not required
• 2+ years’ experience in an inside sales mortgage originations environment with a proven track record of success
• Strong knowledge of residential loan origination, residential loan products and regulatory requirements
• Demonstrated ability to multi-task, self-manage and self-motivate to drive new business
• Prior experience working with Loan Origination Systems (LOS); Encompass preferred
• Solid skills and experience in MS Word, Excel and Outlook Skills & Abilities

Featured Benefits

• Medical, Dental and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401k Program with Employer Matching
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program
• Eligible for Hybrid Work Schedule with Remote Flex Days

Compensation

• Base Salary + competitive commission structure with high earning potential.

Fay Cares!

The Fay-Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to www.dhs.gov/E-Verify.