Mortgage Loan Originator

FIRST SERVICE CREDIT UNION; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A prominent credit union in Houston is seeking a Mortgage Loan Originator to provide professional mortgage services to its members. This role focuses on assisting members with financing real estate products while building business relationships with referral sources such as realtors and builders. Candidates should have experience in lending and a strong understanding of mortgage products, along with excellent sales and communication skills. This position requires in-person attendance at the credit union's office.

Qualifications

• One to three years of related experience in mortgage lending.
• Proven track record in selling and servicing loans.
• Working knowledge of regulations affecting mortgage lending.

Responsibilities

• Interview, process, and close mortgage loans by collecting documentation.
• Coordinate mortgage loan training for staff.
• Develop referral contacts with realtors and builders.

Skills

Knowledge of mortgage products

Sales skills

Communication skills

Interpersonal skills

Education

Two year college degree or equivalent specialized training

Tools

Spreadsheets

Word processing software

Job description

This position requires in-person attendance. Address: 16430 Park Ten Place, Houston, Texas 77084.

Role

A Mortgage Loan Originator (MLO) provides professional mortgage services to members related to financing FSCU Real Estate products secured by primary residential property. MLOs work independently making sales calls on existing and potential member referral sources. Typical referral sources, with whom an MLO will seek to develop business relationships, include Realtors, home builders, land developers, real estate attorneys, accountants, financial consultants, real estate appraisers, and credit union employees. This is a sales position that primarily focuses on assisting members from direct leads but may also involve working outside the office to represent FSCU at business development functions and community events; visiting the offices of member referral sources; and meeting with loan applicants at a location convenient for them.

Essential Functions & Responsibilities

• Interview, process and close mortgage loans by collecting appropriate documentation from each applicant and delivering mortgage loan packages in the time frames set by management
• Coordinate mortgage loan training and education for the staff
• Perform other job related duties as assigned
• Work with the marketing staff in developing mortgage loan promotions
• Develop referral contacts (realtors, builders, professional and personal contacts)
• Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines
• Manage pipeline for all originated loans through closing and complete required management reports
• Communicate with branches and/or applicants of providing timely updates and progress reports

Performance Measurements

1. Ensure the department is providing professional, timely, personal service to all members and associates by responding to all messages and correspondence within 24 hours.
2. Develop and maintain a highly qualified staff possessing maintaining knowledge of all mortgage products and rates both with the credit union and the industry as a whole, sufficient to meet the daily lending demands for members.
3. Ensure all mortgage lending activity is in compliance with established policies. procedures, rules and regulations.
4. Ensure the department meets or exceeds 100% of established goals.
5. Keep management informed regarding key operational issues affecting the departments.

Knowledge and Skills

Experience

One year to three years of similar or related experience.

Education

(1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in‑house training or apprenticeship program.

Interpersonal Skills

A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating, influencing or training others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills

Knowledge of the secondary market and experience with first and second mortgage residential real estate lending; must have proven track record of selling and servicing loans. Must have working knowledge of regulations affecting mortgage lending. Must have good communication skills. Must have working knowledge of spreadsheets and word processing software; be able to use PC and general office equipment including 10‑key calculator.

Physical Requirements

While performing the duties of the job, the employee is regularly required to: position self to move about the work area. Reach, grab, sort, communicate in person and via telephone with others, identify and recognize small font communication, ability to transport a minimum of 10 pounds.