Mortgage Loan Officer - Retail Community - Birmingham, AL

Huntington Bancshares, Inc.; Five Points South (AL); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Huntington Bancshares, Inc. in the United States seeks a Mortgage Loan Officer - Retail Community to provide exceptional customer service while developing mortgage loan business through referrals and community relationships.

The role involves advising clients on loan options, guiding from application to closing, maintaining client relationships, and coordinating with loan originators to verify underwriting information. Strong communication and organization are essential.

Qualifications

• High school diploma or GED.
• One or more years of mortgage loan origination experience, preferably at a bank.
• NMLS license.

Responsibilities

• Develops new and expands internal and external referral sources to grow mortgage business.
• Using consultative selling techniques, advises clients on mortgage loan options and other financial products.
• Provides excellent customer service from approval through closing, working closely with loan origination sources to secure and verify all information required for underwriting.
• Responsible for maintaining client relationships.
• Advises customers on the completion of loan applications.
• Performs other duties as assigned.

Skills

Consultative selling

Customer service

Relationship building

Multi-tasking

Communication skills

PC–Internet skills

Education

High school diploma or GED

Bachelor's degree preferred

NMLS license

Job description

Description

Summary: The Mortgage Loan Officer - Retail Communityposition provides 'Simply the Best' customer service to each customer at all times. Responsibilities include using internal and external referral sources to develop mortgage loan business; builds and maintains business relationships within the community.

Duties & Responsibilities:

• Develops new and expands internal and external referral sources to grow mortgage business
• Using consultative selling techniques, advises clients on mortgage loan options and other financial products.
• Provides excellent customer service from approval through closing, working closely with loan origination sources to secure and verify all information required for underwriting.
• Responsible for maintaining client relationships.
• Advises customers on the completion of loan applications.
• Performs other duties as assigned.

Basic Qualifications:

• High school diploma or GED
• One or more years of mortgage loan origination experience, preferably at a bank
• NMLS license

Preferred Qualifications:

• Pipeline and book of business
• Bachelor's degree preferred
• Knowledge of mortgage loan products (conventional, FHA/VA, construction lending and portfolio programs)
• Knowledge of mortgage procedures, documentation, and underwriting guidelines
• Demonstrated ability to identify opportunities to cross-sell financial products and services
• Effective written and verbal communication skills
• Strong organizational skills
• Ability to multi-task
• PC - Internet skill

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Office

Workplace Type

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in‑office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F‑1 students, H‑1B professionals, O‑1 workers, TN workers, E‑3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full‑time basis.

Huntington is an Equal Opportunity Employer.

Tobacco‑Free Hiring Practice: Visit Huntington's Career Web Site for more details.