Mortgage Loan Officer-Retail

Huntington National Bank; Macon (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Huntington National Bank is seeking a Mortgage Loan Officer – Retail to provide exceptional customer service in Macon, GA. This role involves developing and maintaining referral sources to grow the mortgage business and assisting clients with loan applications.

Candidates must have a high school diploma, one year of mortgage origination experience, and an NMLS license. The position requires strong communication and organizational skills, with a focus on customer relations and multi-tasking.

This role will be onsite only, providing a dynamic workplace environment.

Qualifications

• At least one year of mortgage loan origination experience, preferably at a bank.
• NMLS license is required.
• Knowledge of mortgage loan products and underwriting guidelines is preferred.

Responsibilities

• Develop and maintain business relationships to grow mortgage business.
• Advise clients on mortgage loan options.
• Provide customer service throughout the mortgage process.
• Assist customers in completing loan applications.

Skills

Customer service

Consultative selling techniques

Communication skills

Organizational skills

Multi-tasking

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Summary

The Mortgage Loan Officer – Retail position provides simply the best customer service to each customer at all times. Responsibilities include using internal and external referral sources to develop mortgage loan business and building and maintaining business relationships within the community.

Location Requirements

Job must be onsite and can only be filled in one or multiple locations. This role will be onsite in Macon, GA only.

Duties & Responsibilities

• Develop new and expand internal and external referral sources to grow mortgage business.
• Use consultative selling techniques to advise clients on mortgage loan options and other financial products.
• Provide excellent customer service from approval through closing, working closely with loan origination sources to secure and verify all information required for underwriting.
• Maintain client relationships.
• Advise customers on completing loan applications.
• Perform other duties as assigned.

Basic Qualifications

• High school diploma or GED.
• One or more years of mortgage loan origination experience, preferably at a bank.
• NMLS license.

Preferred Qualifications

• Pipeline and book of business.
• Bachelor's degree preferred.
• Knowledge of mortgage loan products (conventional, FHA/VA, construction lending, and portfolio programs).
• Knowledge of mortgage procedures, documentation, and underwriting guidelines.
• Demonstrated ability to identify opportunities to cross‑sell financial products and services.
• Effective written and verbal communication skills.
• Strong organizational skills.
• Ability to multi‑task.
• PC–Internet skill.

Exempt Status

No – eligible for overtime pay.

Workplace Type

Office. Certain positions outside the branch network may be eligible for a flexible work arrangement, combining in‑office and work‑from‑home options. Remote roles will have the opportunity to come together in our offices for moments that matter.

Huntington will not sponsor applicants for this position for immigration benefits, including assistance with work permission for F‑1 students, H‑1B professionals, O‑1 workers, TN workers, E‑3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full‑time basis.

Huntington is an Equal Opportunity Employer.

Legal Notices

Our Policy on Tobacco-Free Hiring Practice (see Huntington's Career Web Site for details).