Mortgage Loan Officer - Hampton Roads, VA
Job Locations: US-VA-Hampton Roads
Job ID: 2025-2822
Number of Openings: 1
Type: Full-Time
Category: Residential Mortgage
Overview
Originate first mortgage loans, promote the financial institution and lending services to the real estate community, and help identify and serve the community's financial needs through home loan counseling, real estate agent seminars, sales meetings, and by participating in and promoting the institution's community activities.
Responsibilities
- Solicit first mortgage loans by engaging with clients and informing prospective loan applicants of underwriting guidelines and applicable government regulations.
- Assist loan applicants in completing applications and necessary disclosures.
- Complete loan application and pre-processing functions promptly, including preparing initial disclosures such as Loan Estimate.
- Enter data from new loan applications and documents into the computer system.
- Order credit reports and other necessary items.
- Answer incoming calls and schedule appointments.
- Provide follow-up with borrowers and agents to complete processing.
- Communicate approvals or denials to borrowers and real estate agents or builders.
- Respond to inquiries regarding the status of loans.
- Maintain logs and business sourcing documentation.
- Distribute marketing materials and general information.
- Participate in local business development activities as directed.
- Ensure compliance with the Bank Secrecy Act and all regulatory and security policies.
Qualifications
- High School Diploma or equivalent.
- Two to four years of related mortgage or sales experience, or equivalent.
- Thorough knowledge of real estate documentation, policies, compliance, and procedures.
- Proficiency with mortgage processing and underwriting systems.
- Excellent communication, organizational, problem-solving, and analytical skills.
- Ability to manage priorities and adapt to changing workflows.
- Attention to detail and PC proficiency.
- Strong customer service and interpersonal skills.
- Ability to handle multiple projects and meet deadlines.
- Good judgment and ability to make timely decisions.
- Ability to interpret financial figures and communicate effectively.
Working Conditions: This is a remote role that requires traveling to meet clients.