Mortgage - Loan Officer Associate

lennar; Schaumburg (IL); On-site; USD 22,000 - 29,000; Full time

Job summary

Lennar is seeking a NextGen Loan Officer Associate (LOA) in Schaumburg, IL to begin a producing loan officer career. You will work with a Loan Officer to engage customers, learn mortgage processes, and apply digital tools to manage leads and pipeline.

This entry-level role emphasizes relationship-building, data-driven decision making, and compliance training, including NMLS licensing. You will gain hands-on experience with real customers and deals at a Fortune 500 homebuilder committed to

Qualifications

• High School Diploma required; Bachelor's degree preferred.
• NMLS License or willingness to obtain.
• Experience using digital tools for work or study.
• Ability to manage multiple priorities across systems.

Responsibilities

• Drive customer engagement and pipeline movement with a Loan Officer.
• Guide customers through the mortgage process with a consultative approach.
• Use CRM, LOS, and digital tools to manage leads and workflows.
• Learn loan lifecycle and regulatory requirements through training.
• Support processors and closers by gathering required documentation.

Skills

Sales mindset

Communication skills

Customer focus

Digital tool usage

Education

High School Diploma

Bachelor's degree

Tools

CRM

LOS

AI tools

Automation tools

Job description

NextGen Loan Officer Associate (LOA)

***position paying $20-$21/hr***

Launch Your Career in Mortgage Sales

The NextGen Loan Officer Associate (LOA) role is an early-career position designed to prepare high-potential individuals for a producing Loan Officer career. This role goes beyond support-you will actively contribute to lead conversion, pipeline growth, and customer experience while learning the daily behaviors, metrics, and decision-making of top-performing Loan Officers.

You’ll work alongside experienced sales professionals, engage directly with customers, and use modern digital and AI-enabled tools to manage relationships, prioritize leads, and drive results. Successful LOAs build the foundation to move into full Loan Officer responsibilities, including revenue ownership and referral-based selling.

This role is ideal for individuals who are competitive, relationship-driven, and energized by using technology and data to sell smarter and perform at a higher level.

What You’ll Do

Sales & Customer Engagement

• Partner with a Loan Officer to drive customer engagement, follow-up, and pipeline movement
• Guide customers through the mortgage process using a consultative approach
• Communicate clearly and promptly via phone, email, and digital channels
• Support conversion by identifying needs, presenting options, and addressing objections
• Build effective relationships with New Home Consultants, internal partners, and referrals
• Participate in builder, realtor, and community activities that generate leads

Pipeline & Business Management

• Maintain accurate loan data, documentation, and notes in the LOS
• Track daily follow-ups, milestones, and next steps to support on-time closings
• Review pipeline activity and reports to understand loan progress end to end
• Learn how Loan Officers prioritize volume and balance service with sales results
• Support processors and closers by helping gather required documentation

Training, Licensing & Compliance

• Complete classroom and online training on products, pricing, compliance, and the loan lifecycle
• Train on mortgage rate sheets to understand pricing and rate locking
• Complete required testing and licensing, including NMLS and state licenses
• Maintain compliance knowledge, including RESPA and continuing education

Technology, AI & Modern Tools

• Use CRM, LOS, and digital tools to manage leads and workflows
• Leverage AI and automation to prioritize outreach and reduce manual work
• Use data insights to improve customer experience and pipeline performance
• Identify ways to streamline processes and increase selling time
• Share practical improvements that increase team efficiency

What Sets You Apart

Sales Mindset & Drive

• Strong interest in sales, customer relationships, and performance-based roles
• Comfortable with accountability, metrics, and continuous improvement
• Motivated by growth, progression, and long-term opportunity

Digital & AI Fluency

• Confident navigating multiple systems and tools in a fast-paced environment
• Learns new platforms quickly and applies them to real work
• Uses technology and emerging tools to work smarter-not just faster

Adaptability & Ownership

• Thrives in changing environments with evolving priorities
• Open to feedback, coaching, and continuous learning
• Demonstrates resilience, curiosity, and follow-through

What You Bring

• High School Diploma (required), Bachelor's degree (preferred)
• NMLS License or willingness to obtain
• Experience using digital tools for work, projects, or collaboration (academic, internship, or professional)
• Ability to manage multiple priorities across systems and timelines
• Strong communication skills and customer focus
• Interest in building a long-term career in mortgage sales

Why Lennar / Why NextGen

• Clear, supported path to becoming a producing Loan Officer
• Hands-on experience with real customers, real deals, and real sales expectations
• Exposure to top-performing Loan Officers and sales leadership
• Development of core skills: sales execution, pipeline management, customer engagement, and technology fluency
• Opportunity to grow your career with a Fortune 500 company committed to internal advancement

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

This information is intended to be a general overview and may be modified by the company due to factors affecting the business.

General Overview of Compensation & Benefits

• We reasonably expect the base compensation offered for this position to range from an hourly rate of $16.20 - $21, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.
• This position may be eligible for bonuses.
• This position may be eligible for commissions.
• This position will be eligible for the described benefits listed in the above section in accordance with Comp