MORTGAGE LOAN OFFICER

PNC; San Antonio (TX); On-site; USD 45,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Mortgage Loan Officer, where your expertise in banking products and customer relationships will shine. This role involves recommending loan solutions, managing a diverse customer portfolio, and collaborating with stakeholders to ensure successful mortgage transactions. With a strong focus on customer satisfaction and risk management, you will play a crucial role in enhancing the customer experience. Enjoy comprehensive benefits and the opportunity to thrive in an inclusive workplace culture that values your contributions. If you're passionate about helping clients achieve their financial goals, this position is perfect for you.

Benefits

Health Coverage

Insurance Options

401(k) with Match

Pension

Stock Purchase Plans

Paid Time Off

Qualifications

• Demonstrated knowledge in banking products and mortgage solutions.
• Ability to manage customer relationships and sales effectively.

Responsibilities

• Recommends loan solutions in line with client needs and guidelines.
• Manages customer relationships and seeks new client opportunities.

Skills

Banking Products

Client Prospecting

Customer Relationships

Customer Solutions

Documentation

Innovation

Mortgages

Sales

Customer Experience Management

Effective Communications

Financial Analysis

Loan Origination

Matrix Management

Mortgage Products

Sales Tasks and Activities

Scheduling Work and Activities

Selling

Education

University/College Degree

Job description

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company's success. As a Mortgage Loan Officer within PNC's Mortgage organization, you will be based in the greater San Antonio, Texas area.

Ideal candidates will have a proven history of production.

Job Description

1. Recommends loan solutions in accordance with lending guidelines and clients' requirements.
2. Manages a portfolio of customer relationships and seeks prospective opportunities to retain and develop new clients. Responsible for sales calls.
3. Develops and prepares loan solutions, refers products and services, and reviews documentation for compliance. Manages customer pipeline for efficiency.
4. Collaborates with internal and external stakeholders to complete mortgage transactions.
5. Collects and analyzes customer financial information for multifaceted and/or complex borrowers.

Employee Expectations

PNC employees take pride in our reputation. To continue building upon that, we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all risks associated with their business objectives and activities to ensure adherence to PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate the necessary knowledge, skills, and abilities for this role. The following skills, competencies, work experience, education, and certifications are preferred.

Preferred Skills

Banking Products, Client Prospecting, Customer Relationships, Customer Solutions, Documentation, Innovation, Mortgages, Sales, Customer Experience Management, Effective Communications, Financial Analysis, Loan Origination, Matrix Management, Mortgage Products, Sales Tasks and Activities, Scheduling Work and Activities, Selling.

Work Experience and Education

Roles at this level typically require a university/college degree, but no specific degree is required.

Certifications and Licenses

No required certifications. Candidates will be subject to additional background checks as per CFPB regulations.

Benefits and Additional Information

PNC offers comprehensive benefits including health coverage, insurance options, 401(k) with match, pension, stock purchase plans, paid time off, and more. For details, visit Your PNC Total Rewards.

Disability Accommodations and EEO

We provide reasonable accommodations for applicants with disabilities. For accommodation requests, contact us via email or phone. PNC is an equal opportunity employer and prohibits discrimination based on protected categories.