Mortgage Loan Officer

Preferred-Credit-Union; Grand Rapids (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Preferred-Credit-Union in Grand Rapids, MI is seeking a Mortgage Loan Officer to serve members as trusted advisors throughout the home financing journey. You will help members determine the best options for purchase, refinance, or renovation, guiding them from application through closing with clear communication and exceptional service.

The role emphasises strong financial analysis, knowledge of mortgage products and underwriting guidelines, and adherence to federal/state regulations and NMLS

Qualifications

• Must establish trust and communicate effectively with members throughout the mortgage process.
• Strong financial analysis and decision-making skills are required.
• Understanding of mortgage products, underwriting guidelines, secondary market requirements, interest rates, escrow, and loan servicing.

Responsibilities

• Provide guidance to members on loan products and rates.
• Manage mortgage loan origination and processing.
• Conduct loan analysis and underwriting preparation.
• Coordinate loan documentation, closing and servicing.
• Ensure regulatory compliance and licensing requirements.

Skills

Customer service

Financial analysis

Mortgage products knowledge

Regulatory knowledge

NMLS licensing

Problem solving

Job description

Are you passionate about helping people achieve their financial goals? Do you consistently establish trust and cultivate strong relationships with customers or members through exceptional service and communication?

As a mortgage loan officer, you will serve Credit Union members as their trusted advisor throughout the home financing process whether they are applying for a mortgage to buy their first home, or refinancing or renovating their forever home, you'll be there to help the members determine the best options and next steps for their unique goals.

Responsibilities for this role will include, but are not limited to:

• Provide guidance to members on loan products and rates.
• Managing mortgage loan origination and processing.
• Loan analysis and underwriting preparation.
• Coordinate loan documentation, closing and servicing.
• Ensure regulatory compliance and licensing requirements.

To be successful in this role you will need:

• Ability to establish trust, communicate effectively, and provide exceptional service to members throughout the mortgage process.
• Strong financial analysis and decision-making skills.
• Understanding of mortgage products, underwriting guidelines, secondary market requirements, interest rates, escrow accounts, and loan servicing processes.
• Skill in identifying issues, resolving documentation deficiencies, and guiding members through complex lending situations.
• Thorough knowledge of federal and state mortgage lending regulations, disclosure requirements, and NMLS licensing standards.
• Prior experience working in a Credit Union preferred.