Mortgage Loan Officer

West Capital Lending; Chandler (AZ); On-site; USD 50,000 - 85,000; Full time

Job summary

West Capital Lending in Chandler, AZ is looking for a motivated Loan Officer to assist clients through the loan application process, assess creditworthiness, and provide expert guidance on loan products. You will work with clients to gather documentation, explain options, and coordinate with underwriters to finalize approvals.

You will ensure compliance with regulations, maintain strong client relationships, and drive loan closings while meeting sales goals.

Qualifications

• Proven experience as a Loan Officer or in a similar role (minimum 1 year).
• Strong knowledge of loan products, underwriting processes, and applicable regulations.
• Excellent communication and interpersonal skills for building client relationships.
• Detail-oriented with strong organizational skills and ability to multitask.
• Ability to assess financial documents and analyze creditworthiness.
• Proficient in Microsoft Office Suite and loan processing software.

Responsibilities

• Assess loan applications and determine creditworthiness by reviewing financial documents and credit reports.
• Provide guidance on loan products, terms, and eligibility.
• Process loan applications, verify data, and ensure forms are completed accurately.
• Establish and maintain relationships with clients and deliver outstanding service.
• Explain loan options, repayment terms, and risks to clients.
• Collaborate with underwriters, processors, and team members for a smooth approval.
• Stay updated on industry regulations, policies, and market trends.
• Monitor loan progress and assist clients with questions or issues.
• Help achieve individual and team sales goals by promoting and closing loan products.

Skills

Loan product knowledge

Client relations

Credit analysis

Regulatory compliance

Documentation review

Education

NMLS license

Tools

MS Office

Loan processing software

Job description

About the Company:

We are seeking a highly motivated and customer-focused Loan Officer to join our dynamic team. As a Loan Officer, you will play a key role in assisting clients with the loan application process, evaluating financial backgrounds, and offering suitable loan products. You will work with clients to ensure that their financial needs are met, while ensuring all transactions comply with legal and regulatory standards.

About the Role:

Assess loan applications and determine creditworthiness by reviewing financial documents, credit reports, and other relevant information. Provide expert guidance and advice on available loan products, terms, and eligibility requirements. Process loan applications, including obtaining necessary documentation, verifying financial data, and ensuring accurate completion of all forms. Establish and maintain strong relationships with clients, providing excellent customer service throughout the loan process. Communicate clearly with clients to explain loan options, repayment terms, and potential risks. Collaborate with underwriters, processors, and other team members to ensure a smooth and efficient loan approval process. Maintain a deep understanding of industry regulations, loan policies, and market trends. Monitor the progress of loan applications and assist clients with any questions or issues that arise. Achieve individual and team sales goals by promoting and closing loan products.

Qualifications/Responsibilities:

• Proven experience as a Loan Officer or in a similar role in financial services (minimum of 1 year).
• Strong knowledge of loan products, underwriting processes, and applicable regulations.
• Excellent communication and interpersonal skills with the ability to build strong relationships with clients.
• Detail-oriented with strong organizational skills and the ability to handle multiple tasks.
• Ability to assess financial documents and analyze creditworthiness.
• Proficient in Microsoft Office Suite and other loan processing software.
• Loan Officer license (NMLS).

Equal Opportunity Statement:

West Capital Lending is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.