Mortgage Loan Officer

PNC; Baltimore (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading company in the financial sector is seeking a Loan Officer to join their Mortgage organization in Greater Baltimore. The role involves recommending loan solutions, managing customer relationships, and collaborating on mortgage transactions. Ideal candidates will have strong skills in customer experience management, financial analysis, and effective communication. A university degree, preferably an Associate's, is required.

Qualifications

• Typically requires a university/college degree, with an Associate's degree preferred.

Responsibilities

• Recommends loan solutions in accordance with lending guidelines.
• Manages a portfolio of customer relationships and seeks new clients.
• Collaborates with stakeholders to complete mortgage transactions.

Skills

Customer Experience Management

Effective Communications

Financial Analysis

Loan Origination

Sales Tasks and Activities

Education

Associate's degree

Job description

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a(n) Loan Officer within PNC's Mortgage organization, you will be based in Greater Baltimore, Towson, Annapolis MD.

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Loan Officer within PNC's Mortgage organization, you will be based in Greater Baltimore, Towson, Annapolis MD.

Job Description

• Recommends loan solutions in accordance with lending guidelines and clients' requirements.
• Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. Responsible for sales calls.
• Develops and prepares loan solutions, refers products and services, and reviews documentation to ensure compliance. Manages customer pipeline for efficiency.
• Collaborates with internal and external stakeholders to complete mortgage transactions.
• Collects and analyzes customer financial information for multifaceted and/or complex borrowers.

PNC Employees' Expectations

Employees are expected to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Additional skills and knowledge areas include Customer Experience Management, Effective Communications, Financial Analysis, Loan Origination, Matrix Management, Mortgage Products, Sales Tasks and Activities, Scheduling Work and Activities, and Selling.

Work Experience & Education

Roles at this level typically require a university/college degree, with an Associate's degree preferred.

Additional Information

Disability Accommodations Statement : The PNC workplace is inclusive and supportive of individual needs. If you require an accommodation, please call 877-968-7762 (Option 4) or contact us via email at [emailprotected]. The Human Resources Service Center hours are Monday - Friday, 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO) : PNC provides equal employment opportunity regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories.