Mortgage Loan Officer

Access Community Credit Union; Amarillo (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

Access Community Credit Union is seeking a Mortgage Loan Officer to interview members about first mortgage loans, originate new loans, and guide applicants from application to closing. The role emphasizes building personal relationships, educating borrowers, and presenting ACCU’s mortgage products with clarity.

The ideal candidate will have strong sales/service records, the ability to explain complex financial documents, and a passion for helping people.

Qualifications

• 2-year minimum experience in mortgage lending or related field.
• Strong sales and service record.
• Excellent communication and ability to explain complex financial details.

Responsibilities

• Interview and counsel members about first mortgage loans.
• Originate new mortgage loans and process applications.
• Close loans and maintain relationships with members through closing.
• Educate and guide borrowers through the mortgage loan process.
• Develop referral relationships with realtors and builders.

Skills

Sales

Customer Service

Communication

Mortgage Loans

Job description

The Mortgage Loan Officer will work closely with all team members of the mortgage department. General duties will be to interview and council members about first mortgage loans and to take mortgage loan applications. The loan officer will be originating new mortgage loans, interviewing, and closing loans. The officer will establish and maintain personal relationships with members and guide their mortgage loans from initial application through the loan closing process. To determine applicants' qualifications; providing detailed information about ACCU’s mortgage loan products; clarify complexities of the mortgage loan process; and evaluate, personalize, and recommend financing alternatives. Additional duties and responsibilities are to execute a high level of communication, educate, advise, and guide potential borrowers through the mortgage loan process. Have a passion to help people and possess the ability to understand and navigate complex financial documents. To build and maintain referral relationships with realtors, builders, and other centers of influence.

This position requires a flexible work schedule and strong communication skills. Ideal candidate will have a record of exceptional sales and service, production of quality past work and demonstrate effective communication skills toward others with the ability to promote the ACCU brand of mortgage products in a manner that is complementary to ACCU’s Vision.

A successful candidate will be detail-oriented, able to multitask and maintain accurate closing schedules. 2-year minimum experience and knowledge of loan and deposit accounts preferred.