Mortgage Loan Consultant – High-Earning, Client-Focused

Community Bank, N.A.; Town of Ithaca (NY); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical, Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Job summary

Community Bank, N.A. in Upstate New York seeks a Mortgage Loan Consultant to grow loan opportunities by networking with realtors and planners, educate clients, and guide them from application to closing.

You will own the loan process, stay current on underwriting guidelines and market trends, and deliver personalized, white-glove service while maintaining strict regulatory compliance.

Qualifications

• An Associates degree or equivalent preferred. High School Diploma or GED required.
• Specialized Banking and lending education and training.
• Valid driver license.
• All applicants must be 18 years of age or older.

Responsibilities

• Grow Your Pipeline - Proactively generate mortgage loan opportunities through networking, outreach, and a structured sales approach targeting realtors, builders, financial planners, and other referral sources.
• Close More Deals - Identify customer needs through a formal consultative process, present tailored mortgage solutions, and guide clients through the loan process from application to closing.
• Be the Go-To Expert - Educate customers on loan programs, underwriting guidelines, and market trends while ensuring compliance with regulatory policies.
• Deliver White-Glove Service - Conduct personalized consultations, either in-office or at convenient locations, to ensure a seamless borrowing experience.
• Maximize Cross-Selling Opportunities - Expand relationships by referring clients to other banking services, including deposit accounts, business banking, insurance, and wealth management.
• Own the Loan Process - Oversee the loan application lifecycle, coordinating with underwriting, processing, and closing teams to ensure timely funding.
• Stay Ahead of the Market - Keep informed of industry trends, local market conditions, and regulatory updates to position yourself as a trusted mortgage advisor.
• Make an Impact - Represent the bank at local business and community events, delivering exceptional value and building brand awareness.
• Drive Compliance & Excellence - Maintain full compliance with federal and state mortgage regulations while upholding the highest standards of professional ethics.
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.
• Perform other related duties as assigned or directed.

Skills

Winning mindset

Sales skills

Mortgage knowledge

CRM proficiency

NMLS knowledge

Core values

Growth mindset

Education

Associate degree or equivalent

High School Diploma or GED

NMLS licensing

Tools

Mortgage software

CRM systems

Job description

Community Bank, N.A. in Upstate New York seeks a Mortgage Loan Consultant to grow loan opportunities by networking with realtors and planners, educate clients, and guide them from application to closing.

You will own the loan process, stay current on underwriting guidelines and market trends, and deliver personalized, white-glove service while maintaining strict regulatory compliance.