Mortgage Loan Assistant III

Elevations Credit Union; Broomfield (CO); On-site; USD 31,000 - 39,000; Full time

Benefits offered by this job

4 weeks PTO

Volunteer time off

12 paid holidays

Health insurance

401(k) matching

Parental leave

Tuition reimbursement up to $5250/yr

Job summary

Elevations Credit Union is seeking a Mortgage Loan Assistant III to manage the mortgage loan process from application to funding, coordinating with loan officers, processors and real estate professionals. You will drive timely communication, ensure TRID compliance, and support loan officers with pricing, disclosures, and workflow improvements.

Ideal candidates have at least two years of mortgage experience, knowledge of Fannie Mae/Freddie Mac guidelines, and strong interpersonal skills to foster

Qualifications

• Minimum two years mortgage experience.
• Knowledge of Fannie Mae & Freddie Mac guidelines, mortgage regulations and TRID compliance.
• Familiarity with mortgage loan programs, structure, options and pricing.
• Interpersonal Skills: Courtesy, tact, discretion and diplomacy are essential elements of the job.

Responsibilities

• Take ownership of the mortgage loan process from application to funding, acting as project manager with minimal supervision.
• Interact with members, loan officers, processors, underwriters, closers, title agents and real estate professionals in a collaborative and professional manner.
• Schedule and attend pipeline meetings for loans in process.
• Communicate loan progress to borrower and real estate agents.
• Prepare and implement marketing ideas and support to expand loan officer referral partners and book of business.
• Maintain TRID compliance in providing mortgage disclosures throughout the process.

Skills

Mortgage experience

TRID compliance

Fannie Mae guidelines

Freddie Mac guidelines

Interpersonal skills

Job description

When joining Elevations, you can expect to work for a company with:

• A leadership team that strives to make this the best place you’ve ever worked!
• A focus on supporting our employees’ mental, physical, and financial well-being
• A commitment to diversity, equity, and inclusion recognized by the Denver Business Journal and Colorado Association of Realtors
• A highly engaged workforce devoted to innovation, continuous improvement, and collaboration
• A reputation for excellence, as evidenced by being a two-time recipient of the Malcolm Baldrige National Quality Award
• A passion for consistently providing amazing experiences and creating raving fans

If you join our team, here are some of the perks you can expect:

• A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays
• Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account
• Up to a 4% match on 401(k) contributions
• Up to twelve weeks of fully paid parental leave
• An extensive Employee Assistance Program that provides personalized care options for your whole household
• Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year

Summary/Objective

Consistently contributes to the success of the Mortgage Loan Officer and their team by meeting standards of excellence in project management, marketing, analytical and administrative support. Additionally, a Mortgage Loan Assistant III supports the loan officer by taking application information and providing phone/email coverage when the LO is away from the office with supervision by LOA Supervisor and/or another loan officer.

Essential Functions.

• Take ownership of the mortgage loan process from application to funding, acting as project manager with minimal supervision
• Interact with members, loan officers, fellow LOA’s, processors, underwriters, closers, title agents and real estate professionals in a collaborative and professional manner
• Schedule and attend pipeline meetings for loans in processli>
• Communicate loan progress to borrower and real estate agents
• Effectively manage purchase contract and lock expiration dates, anticipating areas of concern and bringing them to the attention of the loan officer and processor, assist as needed to meet those deadlines
• Prepare and submit appraisal reconsiderations, rapid rescore requests and loan committee reviews with guidance from loan officer, or LOA Supervisor
• Responsible for maintaining TRID compliance in providing mortgage disclosures throughout the process
• Continued knowledge development of loan origination software, compliance requirements, ECU systems and procedures, loan structure/pricing and underwrite guidelines
• Develop and create best practices for SOPs, workflows and loan origination software
• Prepare and implement marketing ideas and support to expand loan officer referral partners and book of business
• Assist mortgage operations staff, as needed
• Maintain a professional work environment and business-like appearance
• Exemplify the Elevations Credit Union culture and core values in all workplace interactions and settings
• Adhere to all Federal/State laws and governing regulations applicable to mortgages and the credit union
• Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA).

Reports To

Mortgage LOA Manager

Manages:

This role does not have supervisory responsibility.

Required Skills, Education and Experience

• Minimum two years mortgage experience
• Knowledge of Fannie Mae & Freddie Mac guidelines, mortgage regulations and TRID compliance
• Familiarity with mortgage loan programs, structure, options and pricing
• Interpersonal Skills: Courtesy, tact, discretion and diplomacy are essential elements of the job. Candidate must have an ability to foster positive work relationships with people both inside and outside the organization.

Preferred Skills, Education and Experience

Elevations uses multi-factor authentication to keep our data safe. As such, a personal smartphone is a requirement for employment with us. This job operates in an office setting and routinely uses standard office equipment.

Physical Requirements

• All other positions: Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs of force occasionally to lift, carry, push, pull, or move objects

Position Type/Expected Hours of Work

Full time / 40 hours per week

Compensation Information

The person hired into this position will likely earn between $22.51 and $28.14 plus monthly incentive.

Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

Anticipated Application Window:

This role is anticipated to close within 25 days from the date of posting. However, if the position has not been filled, Elevations may keep the application period open longer.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Us: Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado’s Front Range. Founded in 1952, we’ve grown from 12 members and less than $100 in assets to an institution with 15 branches and more than 170,000 members that manages over $3 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we’ve made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information.

EEO Statement: The Credit Union is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, creed, national origin, ancestry, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law.

Candidates for certain positions may be required to submit to a credit history report in determining qualification for employment with Elevations Credit Union. If the position you are applying for requires a credit history report, any information received in such a report will not be the sole factor in making an employment decision. A history of personal financial irresponsibility may be reason for disqualification insofar as it relates to your potential job duties. Elevations Credit Union is aware that occasionally there are extenuating circumstances that may affect an individual's credit history. We comply with the Fair Credit Reporting Act and the Colorado Employment Opportunity Act.

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