Mortgage Loan Advisor

East West Bank; San Francisco (CA); On-site; USD 71,000 - 82,000; Full time

Job summary

East West Bank in San Francisco is seeking a Mortgage Loan Advisor to proactively build relationships and provide exceptional mortgage lending services. The ideal candidate will have 3+ years in mortgage lending and a relevant degree.

This role involves direct marketing, client counseling, and maintaining knowledge of lending procedures and regulations. Compensation ranges from USD $71,000 to $82,000 annually based on experience and location.

Qualifications

• 3+ years' experience in mortgage lending.
• Understanding of regulatory requirements related to mortgage processing.
• Ability to adhere to strict deadlines and priorities.

Responsibilities

• Generate business through direct marketing efforts to realtors and other sources.
• Meet with prospects, counsel borrowers, and collect loan documentation.
• Maintain knowledge of lending programs and regulatory requirements.

Skills

Client service experience

Direct marketing

Attention to detail

Organizational skills

Verbal and written communication

Education

BA/BS degree in Finance, Economic, Accounting, or related field

Tools

Encompass

Job description

Overview

The Mortgage Loan Advisor proactively identifies, develops, and maintains a quality network of business relationships through self-sourced channels. This position will provide an exceptional mortgage lending experience to clients with a strong focus on client satisfaction and will actively solicit new business and maintain sources to achieve the financial performance.

Responsibilities

• Responsible for generating business through direct marketing efforts to outside sources such as realtors, builders, attorneys, and professionals in the assigned areas to develop the mortgage business
• Participate in all steps related to the origination of a mortgage loan including but not limited to, meeting with prospects, counseling borrowers, taking mortgage applications, collecting relevant documents and information to satisfy loan conditions, primary face to face, as well as by phone
• Cross-sells and promotes the Bank and its services to the clients.
• Maintain contacts with clients throughout the application process to keep them advise of status
• Maintain current and thorough knowledge of all lending programs, policies, procedures, and regulatory requirements.
• Works closely with the mortgage operations teams from time of application through closing.
• May perform other duties as assigned including contacting borrowers for loan retention purpose.

Qualifications

• BA/BS degree in Finance, Economic, Accounting, or related field
• 3+ years' experience in mortgage lending
• Experience with direct client service in a financial strongly preferred
• Working knowledge of agency loan guidelines, such as Fannie Mae
• Understanding of regulatory requirements interrelated to mortgage loan and home equity line of credit application processing.
• Strong organization skills.
• Strong adaptability to procedural and system evolutions changes.
• Good verbal and written communication skills.
• Exceptional attention to detail.
• Experience and knowledge with Encompass (preferred)
• Excellent level of interpersonal skills to work effectively with others.
• Ability to adhere to strict deadlines and changing priorities.
• Require Nationwide Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.

Compensation

The base pay range for this position is USD $71,000.00 / Yr. - USD $82,000.00 / Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.