Mortgage Lending Operations Specialist

New Mexico Mortgage Finance Authority; Albuquerque (NM); On-site; USD 42,000 - 68,000; Full time

Job summary

New Mexico Mortgage Finance Authority in Albuquerque seeks a detail-oriented loan processor/lock desk professional to support lenders and business partners. You will manage rate locks, track approvals, respond to inquiries, and prepare timely reports in compliance with MFA guidelines.

Ideal candidates have a high school diploma and mortgage lending experience; proficiency with Word, Excel, and Outlook is preferred, along with basic knowledge of mortgage financing and rate locks.

Qualifications

• High School Diploma or equivalent, with 2+ years mortgage lending experience preferred.
• Proficient with Word, Excel, and Outlook.
• Experience in loan processing or loan closing; basic knowledge of mortgage loan financing and rate locks.

Responsibilities

• Lock loans per Housing New Mexico | MFA guidelines.
• Manage and maintain the To Be Announced (TBA) and Bond Rate Lock Expirations and communicate status to partners.
• Manage the single-family email box; handle loan amount changes, program changes and waivers.
• Clear post close/pre-purchase conditions with partners as needed.
• Answer inquiries from borrowers and business partners.
• Calculate daily and monthly late fees and reconcile periodically.
• Prepare and reconcile annual, monthly, and quarterly reports.
• Provide backup support and comply with safety regulations.

Skills

Mortgage loan processing

Customer service

Data entry

Mortgage loan servicing

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

New Mexico Mortgage Finance Authority in Albuquerque seeks a detail-oriented loan processor/lock desk professional to support lenders and business partners. You will manage rate locks, track approvals, respond to inquiries, and prepare timely reports in compliance with MFA guidelines.

Ideal candidates have a high school diploma and mortgage lending experience; proficiency with Word, Excel, and Outlook is preferred, along with basic knowledge of mortgage financing and rate locks.