Mortgage Lending Assistant — Loan Processing & Support

Paycom - ATS; Lubbock (TX); Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

Paycom is seeking a detail-oriented loan processor to assist with new loan applications, collect documents, and manage files through closing. You will greet customers, take applications, and pull credit when the loan officer is unavailable, ensuring accurate processing and timely communication.

You will coordinate with Realtors, Title Companies, and buyers, perform required processing steps, and handle post-closing tasks while maintaining high service standards and regulatory compliance.

Qualifikationen

• Must demonstrate attention to detail and clear communication.
• Experience delivering courteous, accurate service to customers.
• Ability to manage and track multiple loan files simultaneously.

Aufgaben

• Greet customers in a courteous, professional manner.
• Meet with customers, take applications, and pull credit when the loan officer is unavailable.
• Complete processing steps including tax transcripts, appraisals, and disclosures.
• Coordinate with LO, Realtors, Title Companies, and buyers to prepare files for processing.
• Call realtors with questions about specific files and handle LO absences.
• Set appointments for refinances and purchases and manage files through closing.
• Post-closing follow-up and organize or store closed files.
• Scan and exchange documents to keep the file ready for processing.

Kenntnisse

Attention to detail

Communication skills

Customer service

Organization

Jobbeschreibung

Paycom is seeking a detail-oriented loan processor to assist with new loan applications, collect documents, and manage files through closing. You will greet customers, take applications, and pull credit when the loan officer is unavailable, ensuring accurate processing and timely communication.

You will coordinate with Realtors, Title Companies, and buyers, perform required processing steps, and handle post-closing tasks while maintaining high service standards and regulatory compliance.