Mortgage File Quality Specialist

Old National Bank; Evansville (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Continuing education opportunities

Employee assistance program

Job summary

Old National Bank in Evansville, IN is seeking a Mortgage Loan Opener responsible for file quality review and ordering loan services to support efficient processing and client experience.

You will ensure documents are complete, organized, and accurate, with attention to regulatory requirements and internal SLAs. Qualifications include 1–2 years mortgage experience, proficiency with Ellie Mae Encompass, and strong communication and organizational skills.

Qualifications

• High School diploma or equivalent, required.
• 1–2 years of mortgage experience.
• Experience with Ellie Mae Encompass preferred.
• Excellent organizational skills; ability to handle changing priorities.
• Strong oral and written communication; clear explanations of concepts.
• Attention to detail is essential.

Responsibilities

• Review submitted mortgage files for completeness and accuracy.
• Order loan services such as flood determination, title, and tax transcripts.
• Ensure flood determinations follow procedures and regulations.
• Analyze AUS findings and apply to loan scenarios.
• Maintain file quality checklists and internal SLAs.

Skills

Mortgage processing

Attention to detail

AUS findings interpretation

File organization

Stakeholder communication

Education

High School diploma or equivalent

Tools

Ellie Mae Encompass

Job description

Old National Bank in Evansville, IN is seeking a Mortgage Loan Opener responsible for file quality review and ordering loan services to support efficient processing and client experience.

You will ensure documents are complete, organized, and accurate, with attention to regulatory requirements and internal SLAs. Qualifications include 1–2 years mortgage experience, proficiency with Ellie Mae Encompass, and strong communication and organizational skills.