Mortgage Consultant I (Virtual, United States)

Sirva Bgrs Llc; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

Join a leading global relocation management company as a Mortgage Consultant, where you will play a pivotal role in guiding consumers through the loan application process. This position offers the opportunity to leverage your mortgage origination experience while building strong relationships with clients and industry professionals. You will be responsible for managing loan applications, providing expert advice, and ensuring a seamless experience for consumers. With a commitment to diversity and inclusion, this innovative firm fosters a collaborative environment where your contributions will be valued. If you are motivated and customer-focused, this is the perfect opportunity for you to make a meaningful impact.

Qualifications

• 2+ years of mortgage origination or loan operations experience preferred.
• Strong understanding of mortgage loan products and regulations.

Responsibilities

• Manage an active pipeline of loan applications to maximize closings.
• Gather loan application data and assist consumers in decision-making.
• Maintain relationships with consumers, Realtors, and corporate clients.

Skills

Mortgage Origination Experience

Customer Service Skills

Sales Skills

Attention to Detail

Organizational Skills

Education

Mortgage Loan Originator Registration

Job description

Job Description

Posted Thursday, May 1, 2025 at 4:00 AM

Position Summary

*Preferred state licenses held - Texas, California, Florida, Arizona, Nevada, Oregon, Washington. Direct to Consumer loan origination experience a plus.

The Mortgage Consultant is responsible for attaining all department goals by consulting consumers through the loan application, follow-up, interest rate lock, and through the loan closing process. Other responsibilities include communicating with Realtors, Mortgage Operations team, and Customer Experience team.

What You'll Be Doing

1. Follow Up & Conversion of Loan Applications

Manage an active pipeline of loan applications to produce maximum loan closings per month. Use sales skills to convert pipeline into locked loans while maintaining margin goals. Interact with consumers to obtain required loan documentation and work closely with team members (e.g., Processors, Closers) to exceed production goals while providing excellent customer service.

1. Consulting

Gather pertinent loan application data, build consumer relationships, and apply technical knowledge of the mortgage industry to provide information to consumers and assist them in making informed loan decisions.

1. Managing Relationships

Partner with and manage relationships with current & past consumers, Realtors, Customer Experience team, Corporate Clients & Directors, and other outside parties to build referral relationships, increase conversion, and provide creative solutions to resolve issues.

1. Training

Maintain a strong working knowledge of current programs, products, and guidelines. Complete ongoing continuing education to maintain required state licensing and other professional designations.

Qualifications and Preferred Skills

• Two years mortgage origination or loan operations experience preferred.
• Customer service-oriented with exceptional sales skills.
• Ability to work in a collaborative, fast-paced environment.
• Highly motivated, goal-oriented, with strong attention to detail and organizational skills.
• Strong understanding of mortgage loan products, guidelines, and regulations preferred.
• Candidate must register as a Mortgage Loan Originator with the NMLS and meet all requirements of the Federal S.A.F.E. Act and State S.A.F.E. regulations, including fingerprinting, background checks, restricted parties lists, credit check, and demonstrating personal financial responsibility, along with pre-licensing education and testing.

Sirva Worldwide, Inc. provides HR and mobility professionals with resources, guidance, and support to achieve optimal relocations for talent and companies. As a leading global relocation management and moving services company, we offer personalized program solutions, expansive global reach, innovative technology, and a robust supply chain to transform businesses of any size and empower talent moving to their next opportunity. Our portfolio includes brands such as Sirva, Allied, northAmerican, Global Van Lines, Alliance, Sirva Mortgage, and SMARTBOX, covering everything from corporate relocation and household goods to home sale and commercial moving and storage.

At Sirva, we are committed to fostering a workplace that reflects the diversity of the global organizations we serve. We believe that building an inclusive, engaged company culture leads to empowered employees, diverse perspectives, innovation, and excellence. Our diversity, equality, and inclusion efforts are driven by a commitment to these values, recognizing that diversity makes our company stronger.

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information, or other protected categories by law. We prohibit harassment based on these categories.

We also comply with applicable state and federal laws regarding consideration of unemployment status in hiring decisions. The Federal EEO Law Poster is available at this link.

If you require a reasonable accommodation during any part of the employment process due to a disability, please email Human Resources at [e-mail] with your request and contact information.