Mortgage Closing Manager

Sunflower Bank NA; Spokane (WA); On-site; USD 90,000 - 100,000; Full time

Job summary

Sunflower Bank, N.A. in Spokane, WA is seeking a Mortgage Closing Manager to lead a team of Mortgage Closers, ensuring timely, accurate and compliant closings. The role requires expertise in FHA, VA and Conventional loan programs and strong leadership and communication skills.

The position is full-time with salary ranging from $90,000 to $100,000, dependent on knowledge, skills, abilities, experience, and location. Pay will reflect market and performance.

Qualifications

• Must possess knowledge of FHA, VA and Conventional Loan Programs as well as RESPA.
• Must possess excellent interpersonal, verbal and written communication skills.
• Must possess professional and leadership qualities.
• Must possess ability to multi-task.
• Must possess ability to maintain confidentiality.
• Must be proficient in Microsoft Office Suite.

Responsibilities

• Manage daily activities and workload of the Closing Department, which includes post closers and closing assistants.
• Ensure all loans get to closing table without delay and provide highest quality of service to all customers, both internal and external.
• Maintain agreed upon Service Level Agreements (SLAs) and other commitment to communication and loan stakeholder partnership for closing team and department.
• Ensure accurate Closing Disclosures (CDs) are provided to applicants, title contacts and internal colleagues.
• Address any necessary closing and funding questions, processes and procedures requested from colleagues and third parties (including title service providers).
• Communicate changes in company policies, procedures and commitments as needed.
• Produce, collect and organize closing documents for each closing file. Review each closing file to verify documents are present, accurate, properly calculated, compliant and sufficiently complete for closing.
• Ensure closing conditions are met.
• Collaboration with Post Closing department to review and clear any closing and funding related investor conditions to ensure timely investor purchase and loan delivery.
• Work with other divisions, executives and business partners to schedule loan closings in a timely, accurate and compliant manner.

Skills

Leadership

Multi-tasking

Interpersonal skills

Microsoft Office

Communication

Education

FHA/VA/Conventional Loan Knowledge

Tools

Microsoft Office Suite

Job description

Description

At Sunflower Bank, N.A., we’re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it’s what we do every day for clients and associates. Learn more about Sunflower Bank, N.A. at sunflowerbank.com.

Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Mortgage Closing Manager at our Spokane, WA location.

The salary range for this position is $90,000 to $100,000 depending on knowledge, skills, abilities, experience, and location.

Description

The Mortgage Closing Manager manages and leads a team of Mortgage Closers who ensure that the closing function t is an efficient, accurate and supportive part of the overall loan process necessary to assist Guardian Mortgage customers with a smooth, timely and compliant closing for their homes.

The individual should have a sincere desire to collaborate with colleagues and mortgage origination teams in an environment of mutual respect and high performance. Candidates should be resourceful, have a good sense of humor, low ego, a growth mind set, desire support a successful department and the confidence to communicate directly with Mortgage Operations Leaders, Loan Officers and Sales Leadership when needed.

Responsibilities

• Manage daily activities and workload of the Closing Department, which includes post closers and closing assistants.
• Ensure all loans get to closing table without delay and provide highest quality of service to all customers, both internal and external.
• Maintain agreed upon Service Level Agreements (SLAs) and other commitment to communication and loan stakeholder partnership for closing team and department.
• Ensure accurate Closing Disclosures (CDs) are provided to applicants, title contacts and internal colleagues
• Address any necessary closing and funding questions, processes and procedures requested from colleagues and third parties (including title service providers).
• Communicate changes in company policies, procedures and commitments as
• Produce, collect and organize closing documents for each closing file. Review each closing file to verify documents are present, accurate, properly calculated, compliant and sufficiently complete for closing.
• Ensure closing conditions are met.
• Collaboration with Post Closing department to review and clear any closing and funding related investor conditions to ensure timely investor purchase and loan delivery.
• Work with other divisions, executives and business partners (e, title company, etc.) to schedule loan closings in a timely, accurate and compliant manner. Inform Mortgage Loan Originators of any funding conditions expected prior to funding.
• Use a variety of computer programs and applications for document productions, organization, research, communications and other assorted tasks.
• Meet deadlines for closing, verification, expiring locks, etc.
• Meet rules, obligations, and timelines to comply with company policy, contracts, investor guidelines, lending programs, and state and federal law and regulations.

Education / Experience Preferred

• Must possess knowledge of FHA, VA and Conventional Loan Programs as well as RESPA.
• Must possess excellent interpersonal, verbal and written communication skills.
• Must possess professional and leadership qualities.
• Must possess ability to multi-task.
• Must possess ability to maintain confidentiality.
• Must be proficient in Microsoft Office Suite.

Pay is dependent on knowledge, skills, abilities, experience, and location.

Working Conditions

The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work-related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.

Sunflower Bank Benefits

People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team.

Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are:

• Rooted in Strength
• Propelled by Growth
• Individuals in a Great Whole
• Creating Possibility
• Community Focused

Associates enjoy outstanding benefits, including:

• 401(k) Plan with 6% Match
• Health/Dental/Vision Insurance
• Company-paid Life Insurance
• Tuition Reimbursement
• Fitness Reimbursement
• Paid Time Off
• Volunteer Leave
• Paid Holidays
• Plus many more associate perks & incentives!

You’ve never worked anyplace like Sunflower Bank!

EOE/AA: Minorities/Females/Disabled/Vets

Sunflower Bank, N.A. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.

We accept applications on an ongoing basis until the role is filled. There is no fixed deadline to apply.

If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location-specific notices is available on our privacy policy.