Mortgage Apprentice - Launch Your Lending Career

Trustco Bank; Town of Florida (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Health savings account with employer

401(k) with employer match

Paid time off

Tuition reimbursement

Training and professional development

Job summary

Trustco Bank offers a Mortgage Apprentice program that blends classroom and on‑the‑job training to prepare you for a career in residential mortgage lending. Apprentices gain hands‑on experience, mentorship, and exposure to the end‑to‑end process in a banking environment.

The program runs 12–18 months with potential placements as Mortgage Loan Originator or related roles, while you develop through formal training and on‑the‑job learning.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• High attention to detail and organizational ability.
• Proficiency with basic computer applications.

Responsibilities

• Learn residential mortgage products, policies, and procedures
• Assist Mortgage Loan Officers with applications and documentation
• Collect borrower information and supporting documents
• Conduct pre-qualification data gathering under supervision
• Maintain loan files and update systems accurately
• Provide exceptional customer service to borrowers and referral partners
• Participate in Realtor and community outreach events
• Adhere to all compliance, fair lending, and bank regulations

Skills

Strong communication

Customer service

Attention to detail

Computer proficiency

Education

High school diploma or equivalent

Associate or Bachelor's degree in business, finance, or related field

Job description

Trustco Bank offers a Mortgage Apprentice program that blends classroom and on‑the‑job training to prepare you for a career in residential mortgage lending. Apprentices gain hands‑on experience, mentorship, and exposure to the end‑to‑end process in a banking environment.

The program runs 12–18 months with potential placements as Mortgage Loan Originator or related roles, while you develop through formal training and on‑the‑job learning.